Tynese Gonzalez
Davenport,Florida
Summary
Dynamic Human Resources professional with over 12 years of experience addressing and fulfilling organizational staffing needs. Proven success in leveraging exceptional communication, interpersonal, and organizational skills to enhance HR departments, attract top talent, and drive operational efficiencies. Recognized for a collaborative approach and commitment to delivering high-quality results, showcasing strong negotiation abilities and keen business acumen. Adept at fostering a positive workplace culture while thriving in both independent and team-oriented environments.
Overview
1
1
Language
16
16
years of professional experience
Work History
Front Desk Coordinator/Referral Coordinator/Medical Assistant
Surgery Consultants of Orlando
Orlando, FL
11.2025 - Current
- Streamlined patient flow by enhancing communication between patients and healthcare providers for scheduling, insurance verification, patient information, and payment processing. Improved patient experience through effective greeting and check-in/check-out management, addressing billing questions, and assisting with paperwork. Achieved efficient administrative processes by effectively managing electronic health records, triaging patients, documenting vital signs, and ensuring compliance with HIPAA policies.
- Directed patient scheduling and appointment confirmations to streamline clinic operations.
- Optimized front desk operations to enhance patient check-in efficiency and minimize wait times.
Onsite Manager Publix
ADECCO USA
Plant City, Florida
02.2024 - 10.2025
- Achieved compliance with OSHA and labor regulations by revamping company hiring practices and HR policies. Increased minority recruitment through innovative programs that fulfilled affirmative action requirements. Promoted a culture of safety within the workplace. Identified and implemented operational improvements that consistently exceeded performance benchmarks. Developed and refined production plans and schedules, resulting in enhanced process effectiveness and superior product quality.
- Oversaw daily operational activities to ensure adherence to company policies and safety standards.
- Executed strategic enhancements to workflows, resulting in streamlined operations and reduced expenses.
Senior Human Resources Recruiter
FrankCrum Staffing
Lakeland, Florida
04.2022 - 02.2024
- Achieved successful recruitment outcomes by efficiently managing job orders in ATS systems. Facilitated seamless interview processes by screening resumes and coordinating schedules for direct managers. Enhanced employee engagement by organizing informative seminars on employment benefits.
- Refined recruitment strategies to enhance candidate sourcing effectiveness for multiple client industries.
- Implemented innovative talent acquisition practices that optimized hiring timelines and strengthened candidate quality assessments.
- Crafted precise job descriptions and strategic recruitment plans to support alignment with client organizational goals.
Human Resources Manager
Trueblue
Ft Myers, FL
11.2019 - 04.2022
- Coordinated recruitment outreach initiatives to connect with potential employees. Organized seminars for prospective candidates to provide information on employment benefits. Arranged guest speaker events to educate management on new employment regulations and strategies for enhancing workplace morale.
- Managed daily operational activities to drive branch efficiency and ensure exceptional customer service.
- Developed and facilitated comprehensive training initiatives aimed at improving staff competencies and optimizing service delivery.
- Evaluated financial metrics to maintain adherence to budgetary standards and achieve profitability targets.
Staffing Consultant/Onsite Manager
Express Employment Professionals
Andover, MA
06.2016 - 11.2019
- Developed and implemented effective staffing strategies to meet client hiring needs.
- Cultivated strong relationships with clients to understand workforce requirements and provide tailored solutions.
- Conducted thorough candidate assessments to match skills with job specifications, ensuring high-quality placements.
- Streamlined recruitment processes by leveraging applicant tracking systems for improved efficiency and organization.
- Verified documents, submitted paperwork and managed onboarding process.
- Provided exceptional customer service to both clients and candidates throughout the entire hiring process.
- Conducted thorough candidate screenings and interviews to assess skills, experience, and cultural fit for client organizations.
Patient Coordinator/Referral Coordinator
Greater Lawrence Health Center
Lawrence, MA
07.2010 - 07.2016
- Liaised between patients and healthcare providers, scheduled appointments, verified insurance, managed patient information, and processed payments.
- Coordinated patient scheduling, optimizing appointment availability and reducing wait times.
- Managed patient intake processes, ensuring accurate data collection and compliance with health regulations.
- Streamlined communication between patients and clinical staff, enhancing service delivery and patient satisfaction.
Education
Nursing - Nursing, Medical Assistant, Medical Terminology
Bristol College
Fall River, MA06-2011
Skills
- Project management software
- Team collaboration
- Time management
- Conflict resolution
- Patient communication
- ADP
- Data analytics
- End-of-day reporting
- Type 45 words per minute
- Excellent time management skills
- Office assistance
- Team players
- Daily patient summaries
Languages
Spanish
Native or Bilingual
Timeline
Front Desk Coordinator/Referral Coordinator/Medical Assistant
Surgery Consultants of Orlando
11.2025 - Current
Onsite Manager Publix
ADECCO USA
02.2024 - 10.2025
Senior Human Resources Recruiter
FrankCrum Staffing
04.2022 - 02.2024
Human Resources Manager
Trueblue
11.2019 - 04.2022
Staffing Consultant/Onsite Manager
Express Employment Professionals
06.2016 - 11.2019
Patient Coordinator/Referral Coordinator
Greater Lawrence Health Center
07.2010 - 07.2016
Nursing - Nursing, Medical Assistant, Medical Terminology
Bristol College