Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

LIZANDRA ALVAREZ

Palm Bay,USA

Summary

Conscientious professional with extensive experience advocating for social and economic well-being of individuals and families. Skilled at providing guidance, support and assistance. Strong communication and management skills and committed to inspiring community service.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Perinatal and Parenting Educator

Family Empowerment Project
11.2023 - Current
  • Demonstrated empathy and active listening skills during all client interactions, fostering trust-based relationships conducive to positive change outcomes for families served under Healthy Start''s umbrella of care services.
  • Boosted Infant mortality prevention efforts by offering tailored guidance on safe sleep practices, breastfeeding support, and immunization schedules.
  • Delivered information, support and referrals to participants to address family needs.
  • Provided crisis intervention support when necessary, connecting clients to appropriate resources during critical moments in their lives.
  • Increased program visibility within the community by participating in public speaking events, leading workshops, and attending relevant conferences.
  • Improved client outcomes by conducting comprehensive assessments and developing individualized care plans.
  • Facilitated access to quality prenatal care for expecting mothers through timely referrals and follow-up appointments scheduling assistance.
  • Promoted continuity of care by regularly communicating with other healthcare providers involved in each client''s treatment plan.
  • Conducted child development, depression and health screenings.
  • Planned, prepared and conducted regular home visits with participants and families engaged in healthy start programs.
  • Supported staff training initiatives by sharing knowledge gained from continuing education courses or professional development opportunities pertaining to maternal-child health issues or case management best practices.
  • Empowered clients to make informed decisions regarding their health, resulting in improved overall wellbeing.
  • Helped clients navigate the complex landscape of social services by connecting them to appropriate assistance programs such as WIC, SNAP, and Medicaid based on their unique needs.

Case Manager

Chapman Partnership
10.2019 - 08.2022
  • Evaluated treatment plans against individual goals and healthcare standards.
  • Managed caseload of 40 clients in welfare system to provide comprehensive, community-based care.
  • Collaborated with external agencies to meet educational and transitional needs of clients.
  • Developed positive relationships with parents to foster communication and encourage involvement for student growth.
  • Educated clients and loved ones about different treatment options and outside care approaches to reduce burden on families.
  • Assist clients with budgeting and daily expenses.
  • Informed program participants of community resources, mental health counseling and job placement services.
  • Provided support to program participants by arranging services and sourcing relevant support.
  • Supported program participants in effective self-management of crises and critical situations.
  • Monitored clients' progress and tracked client services to provide crisis interventions.

Surgical Scheduler

University of Miami Department of Neurosurgery
03.2018 - 10.2019
  • Reached out to patients to confirm arrival times and convey procedures.
  • Followed physician's orders and availability calendar to schedule tests and procedures.
  • Coded correct procedures for physician and billing purposes.
  • Sent daily case confirmations and checked with leadership on daily basis to make emergency changes and routine schedule updates.
  • Expertly managed planning, scheduling and coordination of outpatient procedures.
  • Educated patients about surgeries and provided treatment plan documentation.
  • Reviewed medical histories and current information to provide accurate information to surgeons.
  • Collaborated with assistants and equipment reps to prepare and set up rooms with adequate supplies and equipment.
  • Monitored surgeon's work calendar and scheduled appointments, meetings and travel.
  • Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events for surgeon.
  • Coordinated travel arrangements by booking airfare, hotel and ground transportation for surgeon.

Education

Some College (No Degree) - Midwifery

Miami Dade College
Miami, FL

Skills

  • Staff Training
  • Progress Evaluation
  • Eligibility Assessments
  • Case Planning and Management
  • Breastfeeding support
  • Case Management Tracking
  • Community outreach
  • Labor support techniques
  • Community Resources
  • Case Notes
  • School Visits
  • Treatment Planning
  • Monitoring Visits
  • Family Education Programs
  • Conflict Resolution
  • Intervention Plans
  • Prenatal care
  • Active listening
  • Professionalism and ethics
  • Postpartum care expertise
  • Family planning counseling
  • Interpersonal relationship building
  • Childbirth education
  • Birth plan development
  • Maternal mental health

Certification

  • Certified G.R.O.W Birth Doula,

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Perinatal and Parenting Educator

Family Empowerment Project
11.2023 - Current

Case Manager

Chapman Partnership
10.2019 - 08.2022

Surgical Scheduler

University of Miami Department of Neurosurgery
03.2018 - 10.2019

Some College (No Degree) - Midwifery

Miami Dade College

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LIZANDRA ALVAREZ