Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Timeline
Generic

Shannon R. Hauschild

Hutchinson

Summary

Dynamic professional with extensive experience as a Parenting Time Center Coordinator at BrightHouse, excelling in scheduling management and community outreach. Proven ability to enhance team performance through effective staff training and process improvements, while fostering collaboration across departments. Adept at crisis intervention and maintaining compliance with operational standards.

Overview

18
18
years of professional experience
3
3
Certifications

Work History

Parenting Time Center Coordinator

BrightHouse
Hutchinson
07.2025 - Current
  • Managed scheduling and staffing to optimize team performance.
  • Organized training sessions for new staff on best practices.
  • Facilitated communication between departments to enhance collaboration.
  • Implemented process improvements to streamline workflows effectively.
  • Assisted in developing community outreach programs for engagement.
  • Monitored compliance with safety and operational standards consistently.
  • Facilitated communication between different departments within the organization.
  • Assisted in developing grant proposals for securing additional funding sources.
  • Coordinated monthly meetings with staff members to discuss program objectives and develop strategies for improvement.
  • Reviewed program policies and procedures to ensure compliance with relevant laws and regulations.
  • Responded promptly to inquiries from parents regarding their children's involvement in the center's activities.
  • Ensured that all safety protocols were followed while providing support services within the facility.

Person Centered Case Manager

Mirror, Inc
Newton
10.2019 - 06.2025
  • Coordinated care plans for clients with substance use disorders.
  • Conducted intake assessments to determine client needs and eligibility.
  • Developed personalized treatment goals in collaboration with clients and families.
  • Facilitated group therapy sessions to promote peer support and engagement.
  • Monitored client progress and adjusted treatment plans as necessary.
  • Collaborated with healthcare professionals to ensure comprehensive care delivery.
  • Provided crisis intervention support to clients in distressing situations.
  • Maintained accurate documentation of client interactions and treatment progress.
  • Provided case management services including intake, assessment, crisis intervention, advocacy, referral and monitoring of families.
  • Monitored client progress through regular follow-up contacts.
  • Maintained accurate case records and documentation according to agency guidelines.

Person Centered Case Manager

Valley Hope
Moundridge
01.2016 - 09.2019
  • Plan and assist with the implementation of continuing care for all patients
  • Facilitate patient rehabilitation group sessions
  • Provide education regarding substance use disorders, mental illness and prevention to patients, family and significant others
  • Record treatment activities and patient observation in patient records accurately and in a timely manner
  • Complete all clinical documentation including discharge materials in an accurate and timely manner
  • Communicates with clinical supervisors, clinical staff, and medical staff regarding patients’ treatment and status
  • Log all supervision as required by state requirements
  • Adhered to Valley Hope’s clinical, philosophies, policies and procedures as well as any other regulating bodies to ensure patient care
  • Complete all duties as assigned
  • Other duties as required

Patient Care Aide

Valley Hope
Moundridge
12.2013 - 08.2015
  • Assist nursing staff in providing care for patients in accordance with identified treatment plans
  • Measured vital signs and monitored the health of patients
  • Assisted patients with everyday needs
  • Communicate with nursing supervisors, nursing staff, and clinical staff regarding patients treatment and status
  • Recorded treatment activities and patient observations in patient records accurately and in a timely manner
  • Provides support to nursing staff as needed for medical emergencies
  • Maintained a safe and sanitary environment applying infection control techniques and universal procedures
  • Adhered to all policies and procedures regarding patient information protection and HIPPA
  • Obtained and maintained Cardiopulmonary Resuscitation certification

Homeless Shelter Manager

New Beginnings
Hutchinson
04.2013 - 12.2013
  • Assist in screening, evaluation and orientation of homeless individuals
  • Handle crisis phone calls and occasional walk-in crisis situations
  • Ensure safe environment for fellow employees and clients
  • Input client data into computer system
  • Complete weekly and monthly program reports
  • Other duties as assigned

Peer Mentor

Substance Abuse Center Of Kansas
Wichita
07.2011 - 02.2013
  • Maintain the record of each meeting with the clients
  • Support the clients in their recovery
  • Help clients find resources to overcome barriers
  • Work in liaison with organizations and clients
  • Facilitate Peer Support and After Care Groups

Office Manager

New Beginnings
Hutchinson
08.2007 - 02.2009
  • Provide direct service and coverage at shelter for overall smooth operation of facility and program components
  • Answer phones, take messages, answer walk-in’s questions, file and perform all other clerical and administrative tasks as needed
  • Organize and ordered all office supplies
  • Knowledge and understanding of the complex issues affecting homeless adults, children and family units
  • Demonstrate positive attitude, professionalism, reliability, dependability, creativeness and flexibility
  • Promoted to Life Skills Specialist for New Beginnings

Education

Counselor Trainee Program -

Valley Hope
Moundridge, KS
01.2016

Butler County Community College -

Butler County Community College
El Dorado, Kansas
01.2011

Buhler High School -

Buhler High School
Buhler, Kansas
01.1987

Skills

  • Scheduling management
  • Staff training
  • Process improvement
  • Community outreach
  • Compliance monitoring
  • Case management
  • Crisis intervention
  • Conflict resolution
  • Effective communication
  • Problem solving
  • Time management
  • Document accuracy
  • Program implementation
  • Organizational leadership
  • Event coordination
  • Verbal and written communication
  • Schedule coordination
  • Presenting ideas and plans
  • Staff management
  • Relationship building
  • Task prioritization
  • Team collaboration

Certification

Kansas Certified Peer Mentor

Affiliations

Reno County Community Corrections Advisory Board

Timeline

Parenting Time Center Coordinator

BrightHouse
07.2025 - Current

Person Centered Case Manager

Mirror, Inc
10.2019 - 06.2025

Person Centered Case Manager

Valley Hope
01.2016 - 09.2019

Patient Care Aide

Valley Hope
12.2013 - 08.2015

Homeless Shelter Manager

New Beginnings
04.2013 - 12.2013

Peer Mentor

Substance Abuse Center Of Kansas
07.2011 - 02.2013

Office Manager

New Beginnings
08.2007 - 02.2009

Counselor Trainee Program -

Valley Hope

Butler County Community College -

Butler County Community College

Buhler High School -

Buhler High School
Shannon R. Hauschild