LIZANDRA PATRICIO
Chicago,IL
Summary
Highly motivated and a committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Medical Assistant
Esperanza Health Centers
07.2023 - 06.2024
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed EKGs and other tests based on patient presentation in office.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
Pharmacy Technician
Humboldt Park Health
11.2020 - 05.2023
- Delivered medication from pharmacy to Nursing stations/appropriate hospital departments
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Aided pharmacists in preparing sterile compounding products for IV administration using aseptic techniques.
Front End- Cashier
Wholefoods Market
06.2018 - 11.2020
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
- Assisted in training new cashiers, sharing best practices and helping them become proficient in their roles.
- Organized items on shelves to help customers locate products easily and quickly.
Bakery Baker/Cashier/Barista
Goddess and the Baker
06.2017 - 09.2018
- Produced consistently high-quality baked goods for customers.
- Complied with health and safety codes to protect staff and customers.
- Collaborated with team members to complete tasks and maintain smooth running of bakery.
- Managed customer service operations, including taking orders and resolving complaints.
- Operated cash registers and processed payments accurately.
Sales Associate/Cashier/Barista
Stan's Donuts and Coffee
08.2016 - 05.2017
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Cleaned counters, machines, utensils, and seating areas daily.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Advanced Certificate in Medical Assisting -
Malcolm X College
Chicago, IL05.2023
Basic Certificate in Pharmacy Technician -
Malcolm X College
Chicago, IL12.2020
Skills
- Bilingual both Spanish and English
- Infection Control
- Biohazardous Waste Protocol
- Medical Terminology
- SOAP Note Documentation
- Phlebotomy
- Dosage Calculations & Injections
- Immunization Administration
- Electronic Medical Records
- EKGs
- Specimen Collection
- Patient Scheduling
- HIPAA Compliance
- CPR
- Vital signs monitoring
Certification
- IDFPR - Pharmacy Technician License, 03/2022
- American Heart Association – BLS Provider, 07/2022
- National Healthcare Association - ExCPT Certified, 12/2020
- Medline University - Bloodborne Pathogen, 06/2022
Timeline
Medical Assistant
Esperanza Health Centers
07.2023 - 06.2024
Pharmacy Technician
Humboldt Park Health
11.2020 - 05.2023
Front End- Cashier
Wholefoods Market
06.2018 - 11.2020
Bakery Baker/Cashier/Barista
Goddess and the Baker
06.2017 - 09.2018
Sales Associate/Cashier/Barista
Stan's Donuts and Coffee
08.2016 - 05.2017
Advanced Certificate in Medical Assisting -
Malcolm X College
Basic Certificate in Pharmacy Technician -
Malcolm X College
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