LIZANNY REYES
Elizabeth,NJ
Summary
Motivated professional eager to embrace new challenges. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Proven ability to work independently and rapidly acquire new skills.
Overview
12
12
years of professional experience
Work History
Captain
Arvine
New York, New York
11.2025 - Current
- Collaborated with restaurant staff to streamline operations, ensuring smooth service and a positive dining experience.
- Communicated with kitchen staff about customer allergies and special requests, ensuring safety and satisfaction for all guests.
- Upsold daily specials and promotions to enhance guest dining experience.
- Greeted customers, answered questions, and recommended specials, contributing to enhanced customer satisfaction and increased sales.
Server
Momoya
New York, USA
12.2023 - 06.2024
- Greeted and served guests in a fast-paced dining environment
- Ensured guest satisfaction through attentive and friendly customer service
- Accommodated special requests and delivered detailed menu knowledge to enhance guest experience
- Maintained smooth and efficient service by supporting team operations
Server
Nami Nori
New York, USA
10.2019 - 12.2023
- Greeted and acknowledged guests promptly, enhancing their dining experience with detailed explanations of menu items and specials.
- Provided knowledgeable recommendations, successfully upselling featured items and beverages to enhance guest satisfaction.
- Accommodated guests with food allergies and dietary restrictions with care and accuracy.
- Built lasting relationships with guests, fostering a warm and welcoming dining environment.
Server
French Roast
New York, USA
11.2015 - 05.2018
- Delivered attentive, high-quality service that contributed to consistent revenue growth.
- Cultivated relationships with regular patrons, enhancing their dining experiences and loyalty.
- Oversaw ordering, pricing, and inventory for food and beverage items, ensuring availability and quality.
- Supported management in optimizing POS system and streamlining daily service operations.
Head Server
St. George Tavern @ Holiday Inn Hotel
New York, USA
03.2014 - 11.2015
- Supervised service staff to enhance guest satisfaction and service quality.
- Trained new servers on POS systems, menu knowledge, and customer service practices to ensure seamless service delivery.
- Built and maintained professional relationships with clientele, vendors, and distributors.
- Facilitated weekly meetings to reinforce service standards and boost team collaboration.
Skills
- Guest relations
- POS systems and order accuracy
- Team leadership
- Conflict resolution
- Order accuracy
- Customer service and guest relations
Timeline
Captain
Arvine
11.2025 - Current
Server
Momoya
12.2023 - 06.2024
Server
Nami Nori
10.2019 - 12.2023
Server
French Roast
11.2015 - 05.2018
Head Server
St. George Tavern @ Holiday Inn Hotel
03.2014 - 11.2015