Lizbet Ancelmo
Summary
Knowledgeable and dedicated customer service professional with extensive experience in food service industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.
Overview
5
5
years of professional experience
Work History
Insulation Installer
American Residential Products
03.2022 - Current
- Delivered high-quality workmanship by mastering the installation techniques for various insulation products.
- Worked with variety of insulation material types in residential and commercial settings.
- Collaborated with construction teams to ensure timely completion of insulation projects.
- Reduced energy costs for clients with proper installation of various insulation types, such as fiberglass, cellulose, or spray foam.
- Ensured safety compliance by adhering to industry standards and regulations during installations.
- Completed can foaming and caulking as necessary around windows, doors and other features, exercising good judgement and caution in avoiding excess foam application in any area.
Customer Service Associate
Wawa
03.2021 - 02.2022
- Collaborated with team members to maintain a clean, organized, and inviting dining area.
- Demonstrated safe practices and procedures by adhering to company standards.
- Displayed strong multitasking abilities while managing multiple orders simultaneously without compromising on accuracy or timeliness.
- Coordinated efficiently with kitchen staff to ensure timely preparation and delivery of orders without compromising on quality.
- Ensured compliance with all health department guidelines by strictly adhering to proper food handling techniques.
- Adapted quickly to changing work environments during busy shifts for seamless operations.
- Conducted routine checks on tables throughout the meal period to anticipate guest needs proactively for a superior dining experience.
- Maintained high standards of cleanliness and sanitation throughout the establishment for a safe dining environment.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Crew Member
Chipotle Mexican Grill
03.2020 - 03.2021
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Encouraged customer loyalty by remembering regular customer's preferences and making personalized recommendations.
Education
High School Diploma -
Ridge Community High School
Davenport, FL05-2020
Skills
- Customer service
- Multitasking and organization
- Problem-solving
- Clear communication
- Cash handling
- Attention to detail
- Customer engagement
- Self-discipline
- Flexible schedule
- Integrity and honesty
- Fluent bilingualism
- Patience and empathy
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Insulation Installer
American Residential Products
03.2022 - Current
Customer Service Associate
Wawa
03.2021 - 02.2022
Crew Member
Chipotle Mexican Grill
03.2020 - 03.2021
High School Diploma -
Ridge Community High School
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