Lizbeth Castro
STATE_US
Summary
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
10
10
years of professional experience
Work History
Assistant Manager
Sam’s Club
Murrieta, CA
09.2023 - Current
- Assist in managing a $180MM store with 200+ associates
- Oversee Fresh and Front-End operations, ensuring strong execution and customer experience
- Drive sales performance through team leadership, merchandising, and operational execution
- Coach and develop team leads and associates to improve engagement and results
- Maintain high standards in presentation, cleanliness, and compliance
General Manager
Walmart
Vista, CA
04.2022 - 04.2023
- Successfully led a 153,000 square foot facility with $88MM inventory and 300+ associates.
- Monitored financial performance (P&L), set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Exceeded sales by 5% and accomplished business objectives by inspiring staff and promoting high margin items.
- Ensured effective merchandise presentation, including accurate and competitive pricing, proper signing, in-stock and inventory levels.
- Managed inventory control processes to restore back stock, control costs, and maintain sales floor in-stock to meet customer demand.
- Ensure compliance with all applicable laws, loss prevention policies, operating procedures and safety controls.
- Maximized efficiency by coaching and mentoring personnel on management principles, company procedures, and programs.
- Tracked employee attendance and punctuality, addressed opportunities quickly to prevent turnover.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Respond to customer inquiries and concerns in a professional and timely manner.
Operations Co-Manager
Walmart
Temecula, CA
03.2021 - 04.2023
- Assisted Store Manager by ensuring financial performance was achieved; making sales, controlling wages and reducing expenses.
- Trained management teams to support operational excellence in order to drive sales and provide exceptional customer service.
- Monitored employee productivity and optimize procedures to reduce wage expenses.
- Supervised creation of assignment, merchandised, displaced to catch attention of store customers
- Reduce financial inconsistencies, while assessing and verifying receiving invoices and expense reports
- Assisted in recruiting, hiring and training of team members in order to elevate door, standards, and customer service.
Frontend Coach
Walmart
Temecula, CA
09.2019 - 03.2021
- Modeled and demonstrated exceptional customer service standards to store associates by following company guidelines.
- Developed innovated and creative merchandised displays by “ telling a story” to drive point-of-sale purchases.
- Held daily huddles to guide teams in their areas of service and develop improvement plans.
- Conducted daily walk-throughs with store manager to address store standards and presentation.
Assistant Store Manager
Walmart
Murrieta, CA
06.2016 - 09.2019
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Toured store with management to identify and proactively resolve issues negatively impacting operations..
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
Education
Business Administration
Southwestern College
Chula Vista, CA1 2013
High School Diploma - undefined
Chula Vista Senior High
Chula Vista, CA1 1991
Skills
- Technical Skills
- Proficient with MS Office software applications
- Excellent customer service and analytical skills
- Impressive organizational skills
- Ability to multi-task and work efficiently
- Meticulous attention to detail
- Fast learning skills with a positive and energetic attitude
- High problem solving skills
- Superior communication and interpersonal skills
- Budgeting and Cost Control Strategies
- Coaching and Mentoring
- Team leadership
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Assistant Manager
Sam’s Club
09.2023 - Current
General Manager
Walmart
04.2022 - 04.2023
Operations Co-Manager
Walmart
03.2021 - 04.2023
Frontend Coach
Walmart
09.2019 - 03.2021
Assistant Store Manager
Walmart
06.2016 - 09.2019
High School Diploma - undefined
Chula Vista Senior High
Business Administration
Southwestern College