Professional Summary
Overview
Work History
Education
Skills
Languages
Availability
Timeline

Lizbeth German Castro

Olive Garden
Kent,WA
2
Languages
8
years of professional experience

Detail-oriented hospitality professional with a strong background in customer service. Expertise in managing multiple tasks and addressing customer inquiries while maintaining a clean and organized environment. Committed to teamwork and adaptability in fast-paced settings, consistently delivering high levels of satisfaction.

Work History

Server / Customer Service Associate

8 Years 1 Month
Olive Garden | 09.2018 - Current
  • Build a strong, regular customer base through personalized service and attention to detail
  • Balance multiple priorities while maintaining cleanliness standards and safety protocols
  • Resolve guest concerns promptly and professionally, maintaining high customer satisfaction

Sales Associate

2 Years 2 Months
Joyeria Esmeralda | 10.2023 - 12.2025
  • Delivered exceptional customer service to enhance shopping experiences and foster customer loyalty.
  • Demonstrated extensive product knowledge to educate customers on jewelry features, quality, and care.
  • Maintained inventory levels and organized merchandise displays for optimal presentation.

Education

High School Diploma

Health Sciences & Human Services High School | Seattle, WA | 2017

Bookkeeping Assistant Certificate

Latino Educational Training Institute | Everett, WA | 12.2026

• Training in basic accounting, bookkeeping, accounts payable, accounts receivable, and payroll
• Developing skills in taxes, financial software, and business technology
• Practical training in day-to-day bookkeeping and accounting procedures
• QuickBooks training for bookkeeping and accounting tasks
• Business communication and financial recordkeeping

Skills

Customer support expertise
Customer engagement in sales
Conflict resolution
Product insights
Effective multitasking in fast-paced settings
Multitasking skills
Detail-oriented
Scheduling priorities
Collaborative teamwork

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Availability

Open to full-time or part-time opportunities

Timeline

Sales Associate

Joyeria Esmeralda
10.2023 - 12.2025Read More

Server / Customer Service Associate

Olive Garden
09.2018 - CurrentRead More

Health Sciences & Human Services High School

High School Diploma
Read More

Latino Educational Training Institute

Bookkeeping Assistant Certificate
Read More
Lizbeth German Castro