Lizbeth Martinez Suarez
Omaha,NE
Summary
Dynamic adminstrative professional with a proven track record of enhancing efficiency through strategic organization and exceptional communication skills. Adept at multitasking and providing top-notch assistance to both team members and clients.
Overview
3
3
years of professional experience
Work History
Call Center/ITM Specialist
First Nebraska Credit Union
Omaha, NE
03.2024 - Current
- Identified needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Maintained accurate records of customer interactions and feedback.
Receptionist/Immigration Legal Assistant
Kendall Crawford & Reeker PC LLO
Omaha, NE
02.2022 - 11.2023
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Scheduled appointments for clients, customers, and other visitors.
- Served visitors by greeting, welcoming and directing to appropriate personnel.
Host
Olive Garden
Omaha, NE
08.2021 - 02.2022
- Assisted other departments when needed such as bussing tables or delivering food orders.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Took reservations over phone and in person.
Education
High School Diploma -
Bryan High School
Bellevue, NE05-2021
Skills
- Excellent Communication
- Bilingual (Spanish, English)
- Multitasking
- Time management abilities
- Attention to Detail
- Microsoft Office
Languages
Spanish
Native/ Bilingual
Timeline
Call Center/ITM Specialist
First Nebraska Credit Union
03.2024 - Current
Receptionist/Immigration Legal Assistant
Kendall Crawford & Reeker PC LLO
02.2022 - 11.2023
Host
Olive Garden
08.2021 - 02.2022
High School Diploma -
Bryan High School