Summary
Overview
Work History
Education
Skills
References
Awards
Timeline
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Lizbeth Medina

Fishers,IN

Summary

Friendly and organized office administrator with years of experience juggling daily tasks and solving problems as they come up. Great at managing time, greeting visitors, handling phones, and helping out the team. Friendly and respectful with positive attitude that creates warm and inviting office atmosphere.

Overview

8
8
years of professional experience

Work History

Office Administrator

Hylant
Carmel, IN
07.2022 - Current
  • Oversaw daily office operations, including administrative support, supply management, and internal communications.
  • Managed ticket distribution and coordination with Pacers and Colts representatives for clients and staff.
  • Handled incoming calls, greeted visitors, and ensured a professional front desk presence.
  • Prepared reports and presentations using Microsoft Word, Excel, and PowerPoint
  • Processed invoices, contracts, and expense reports with attention to accuracy and timeliness
  • Maintained personnel files and supported HR functions, including onboarding and employee inquiries
  • Coordinated travel, meetings, and company events; collaborated with vendors and clients
  • Provided guidance to new team members and supported a positive, productive office environment
  • Partnered with IT to resolve technical issues and ensure systems were up to date

Personal Assistant

LKE Enterprise, LLC
Fishers, IN
01.2021 - 07.2022
  • Provided assistance with laundry, organizing, and tidying.
  • Managed any real estate or foundation projects remotely.
  • Performed administrative functions such as scheduling, making calls, and sending emails.
  • Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
  • Assisted with special projects as needed by researching topics, organizing data, summarizing findings.

Service Advisor & Director

Crew Carwash
Greenwood, IN
01.2020 - 12.2020
  • Sold and promoted washes to exceptional customers.
  • Oversaw the customer experience for over 400 guests weekly and ensured customer-centered KPIs were reached with a 95% success rate.
  • Loaded vehicles on the conveyor.
  • Made safety a #1 priority.
  • Opened store: complete lot checks before opening and throughout the day.
  • Competed and accomplished goals as a team and individually.
  • Collaborated with team members to ensure efficient workflow and customer satisfaction.

Barista

Starbucks Company
Plainfield, IN
10.2018 - 12.2019
  • Processed over 100 daily transactions with a 98% success rate.
  • Guided customers with any drinks and questions.
  • Made all detailed-Starbucks drinks for customers.
  • Open and close Starbucks store
  • Customer support duties such as brew coffee, restock, clean etc.
  • Operated drive-thru by greeting customers, taking orders, and assisting with any questions
  • Certified Barista (2019)

Hostess

Carrabba’s Italian Grill
Southport, IN
07.2017 - 10.2018
  • Cleaned and bussed tables to keep the restaurant clean.
  • Demonstrated strong interpersonal skills when interacting with customers.
  • Assisted in preparing the restaurant for opening and closing shifts.
  • Managed reservation system to optimize seating arrangements and minimize wait times.
  • Greeted guests warmly upon arrival, seating them promptly.

Education

Technical & Honors Diploma -

Ben Davis High School
Indianapolis, IN
05.2018

Some College (No Degree) - Business Administration

Indiana University-Purdue University Indianapolis
Indianapolis, IN

Some College (No Degree) - Criminal Justice And Data Analysis

University of Indianapolis
Indianapolis, IN

Skills

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Office and administrative support
  • Customer service and communication
  • Calendar and schedule management
  • Event planning and coordination
  • Inventory and supply management
  • Expense and invoice processing
  • Human resources support
  • Sponsorship and ticket administration
  • Scanning, copying, and mail handling
  • Strong organizational and interpersonal skills
  • High emotional intelligence and work ethic
  • Employee onboarding

References

  • Mandy Hull- Former supervisor at LKE Enterprise, LLC | Amandamariehull@gmail.com | (317)223-1405
  • Rick Rhodes- Former supervisor at Hylant | (317)508-1183
  • Ja'von Langley- Pacers Premium Experience Manager | (812)618-8078

Awards

  • Graduated with Technical and Academic Honors Diploma in high school.
  • Received “Make a Difference” Scholarship from the department of Wayne Township.
  • Received the “Richard Lugar Academic Award” Scholarship for maintaining strong GPA and test scores
  • University of Indianapolis- Deans List 2019-2020

Timeline

Office Administrator

Hylant
07.2022 - Current

Personal Assistant

LKE Enterprise, LLC
01.2021 - 07.2022

Service Advisor & Director

Crew Carwash
01.2020 - 12.2020

Barista

Starbucks Company
10.2018 - 12.2019

Hostess

Carrabba’s Italian Grill
07.2017 - 10.2018

Technical & Honors Diploma -

Ben Davis High School

Some College (No Degree) - Business Administration

Indiana University-Purdue University Indianapolis

Some College (No Degree) - Criminal Justice And Data Analysis

University of Indianapolis

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