Lizbeth Mendez Yanez
Indian Trail,NC
Summary
Diligent and reliable Hand Packer successful at handling high-volume, physically-challenging work, standing for long periods and moving with ease. Excellent physical stamina, teamwork capabilities and communication skills. Dedicated to surpassing production goals and maximizing customer satisfaction every day.
Overview
4
4
years of professional experience
Work History
Amazon Fulfillment Associate, Ambassador
Amazon
Charlotte, NC
11.2022 - Current
- Evaluated merchandise for irregularities, flaws or damage prior to packing
- Cross-trained new associates on picking and filling orders for warehouse products
- Followed procedures at all times for personal and team safety
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow
- Drove customer satisfaction by successfully completing all returns within (12 hour) timeframe from receipt in fulfillment department
- Maintained compliance with company safety policies and called violations to attention of management
- Added packed boxes to conveyor belts for movement to shipping stations. Maintained tidy and clean work areas to promote optimal productivity and safety standards
Shift Manager
Wendy's
Indian Trail, NC
02.2021 - 11.2022
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
- Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
- Promoted a positive work environment through open communication and constructive feedback.
- Achieved consistent customer satisfaction by addressing concerns promptly and professionally.
- Scheduled staff to establish adequate coverage during peak business hours.
Education
High School Diploma -
East Davidson High School
Thomasville, NC05-2020
Skills
- Teamwork and collaboration
- Warehouse safety
- Willing to learn
- Customer service
- Decision-making
- Time management
- Team leadership
- Staff training and development
Languages
Spanish
Native or Bilingual
Timeline
Amazon Fulfillment Associate, Ambassador
Amazon
11.2022 - Current
Shift Manager
Wendy's
02.2021 - 11.2022
High School Diploma -
East Davidson High School