Lizbeth Merino-Gonzalez
Mount Vernon,WA
Summary
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Overview
4
4
years of professional experience
Work History
Learning Ambassador
Amazon
Burlington, Washington
08.2024 - Current
- Facilitated learning sessions for new employees on operational processes and safety procedures.
- Supported onboarding processes by guiding new hires through orientation activities.
- Coordinated logistics for training events, ensuring resources were available and organized.
- Engaged with employees to identify learning needs and improvement opportunities.
- Utilized a variety of teaching methods such as problem-solving exercises, simulations, role plays.
- Delivered feedback to management on training effectiveness and employee performance.
- Operated forklifts and pallet jacks to move inventory safely within the warehouse.
- Trained new employees on warehouse procedures, safety protocols, and equipment usage.
- Assisted with unloading trucks upon arrival of merchandise at the loading dock area.
- Staged and sorted products for loading.
- Removed damaged products from outgoing shipments during final inspections.
Personal Shopper
Walmart
Mount Vernon, Washington
03.2022 - 06.2023
- Assisted customers with product selection and personalized shopping experiences.
- Collaborated with department teams to ensure product availability and presentation.
- Utilized Walmart's online shopping platform to fulfill customer orders efficiently.
- Provided exceptional customer service to enhance shopping satisfaction and loyalty.
- Resolved customer inquiries and issues promptly to maintain positive relationships.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Completed pickup and shopping orders for customers within local area.
Education
Associate Direct Transfer Agreement - Business
Skagit Valley College
Mount Vernon, WA06-2023
Skills
- Problem solving
- Critical thinking
- Team collaboration
- Decision-making
- Effective communication
- Classroom management
- Communication skills
- Time management
Languages
Spanish
Native/ Bilingual
Timeline
Learning Ambassador
Amazon
08.2024 - Current
Personal Shopper
Walmart
03.2022 - 06.2023
Associate Direct Transfer Agreement - Business
Skagit Valley College