
Dedicated professional with 6+ years of experience in order processing, assembly, and customer service across diverse industries. Skilled in verifying product quality, managing inventory, operating equipment, and adhering to company standards for packaging and shipping. Strong attention to detail, organizational skills, and a commitment to maintaining operational efficiency. Proven ability to handle customer relations and ensure smooth workflow in both technical and administrative environments.
• Assist in receiving company and customers goods and supplies.
• Primarily responsible for managing customer returns, including processing returns request, inspecting returned items, issuing refunds, resolving any return related issues, and ensuring adherence to company returns policies.
• Updating inventory systems to reflect returned items, and properly handling damage or non-returnable products.
• Verify and inspect all forms, reports and records relating to product returns.
• Reconcile quantities returned with that of the returns forms.
• Inspect, sort, label, and package the items according to the company policies and procedures.
• Assemble and stack boxes on to pallets for shipping and storage .
• Ensure product is stacked and arranged properly on pallet.
Equipment operation (cranes, spray guns, press machines)
Inventory management and order processing
Packaging, shipping, and assembly processes
Customer service and visitor relations
Quality assurance and maintenance