Summary
Overview
Work History
Education
Skills
Timeline
Generic

Lizbeth Ortiz

Reading,PA

Summary

Dedicated professional with 6+ years of experience in order processing, assembly, and customer service across diverse industries. Skilled in verifying product quality, managing inventory, operating equipment, and adhering to company standards for packaging and shipping. Strong attention to detail, organizational skills, and a commitment to maintaining operational efficiency. Proven ability to handle customer relations and ensure smooth workflow in both technical and administrative environments.

Overview

15
15
years of professional experience

Work History

Receiving/ Returns CSR/Warehouse Inventory

S&S Activewear
Leesport, PA
10.2024 - Current

• Assist in receiving company and customers goods and supplies.

• Primarily responsible for managing customer returns, including processing returns request, inspecting returned items, issuing refunds, resolving any return related issues, and ensuring adherence to company returns policies.

• Updating inventory systems to reflect returned items, and properly handling damage or non-returnable products.

Returns Processor

Happy Returns
Reading, PA
05.2021 - 07.2024

• Verify and inspect all forms, reports and records relating to product returns.

• Reconcile quantities returned with that of the returns forms.

• Inspect, sort, label, and package the items according to the company policies and procedures.

• Assemble and stack boxes on to pallets for shipping and storage .

• Ensure product is stacked and arranged properly on pallet.

Production Floater / CSR

U.S Pipe
Ephrata , PA
09.2019 - 12.2019
  • • Paint the interiors of bare pipe and fittings with an HVLP spray gun and spray lance.
  • • Operate Crane
  • • Verify quality, mix glass frit batches to specifications clean, maintain and repair all spray equipment.
  • Customer service.
  • • Inventory, Order entry.
  • • Serves visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel
  • of visitor arrival. Maintains security and telecommunications system. ... Maintains security by following
  • procedures, monitoring logbook, and issuing visitor badges.

Assembler

L&H Signs
Reading, Pennsylvania
04.2017 - 09.2019
  • • Icon assembly
  • Press machine operator
  • Sanding
  • Paint prep
  • Assist with vinyl assembly
  • Wiring, LED lighting assembly

Folder

Aramark
Reading, PA
01.2016 - 04.2017
  • Folded and sorted fluff-dried such as towels, aprons, and napkins.
  • Inspected pressed laundry and discarded defective articles.
  • Folded laundry for delivery to customer.

Assembler

Northeimers Engineering
Leesport, Pennsylvania
02.2010 - 11.2014
  • Threaded fine wire on automatic wire-threading machine for further processing into watch screws.
  • Installed cables and soldered wires to connect electrical instruments mounted on control apparatus
  • and panelboards according to diagrams and blueprints.
  • Stripped insulation from ends of wires with pliers to prepare for connections.
  • Cleaned, soldered, tinned, hand and machine crimped terminals
  • Connected color-coded wires to terminals using soldering iron.
  • Examined and felt wires to detect loose connections.

Education

GED -

Esc. Libre De Puerto Rico
Ponce, PR
01-2007

Skills

  • Product inspection and reconciliation

Equipment operation (cranes, spray guns, press machines)

Inventory management and order processing

Packaging, shipping, and assembly processes

Customer service and visitor relations

Quality assurance and maintenance

Timeline

Receiving/ Returns CSR/Warehouse Inventory

S&S Activewear
10.2024 - Current

Returns Processor

Happy Returns
05.2021 - 07.2024

Production Floater / CSR

U.S Pipe
09.2019 - 12.2019

Assembler

L&H Signs
04.2017 - 09.2019

Folder

Aramark
01.2016 - 04.2017

Assembler

Northeimers Engineering
02.2010 - 11.2014

GED -

Esc. Libre De Puerto Rico
Lizbeth Ortiz