Lizbeth Paniagua
Watsonville,CA
Summary
Dynamic Ceramics Lab Technician and Customer Service professional with a proven track record in quality control and positive customer interactions. Excelled in laboratory safety and color development at Fireclay Tile, enhancing product quality and efficiency. Skilled in bilingual communications and analytical thinking, consistently achieving beyond set goals through meticulous attention to detail and a proactive approach.
Overview
8
8
years of professional experience
Work History
Ceramics Lab Technician
Fireclay Tile
09.2018 - Current
- Maintained documentation on tests performed in lab.
- Maintained safe, tidy and organized laboratory environment for accurate test results.
- Assist in research and development for new glazes, claybody formulations, and product ideas.
- Collect and evaluate manufacturing data, prepare formula tests for firing and document results.
- Manage, track and complete duties related to production rework orders, add-on orders, and custom development.
- Conducted routine quality control checks to ensure accurate test results and maintain laboratory standards.
Cashier and Customer Service
La Princessa Market
04.2017 - 07.2018
- Operated cash register to record transactions accurately and efficiently.
- Helped customers complete purchases, locate items, and join reward programs.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Built relationships with customers to encourage repeat business.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Education
High School Diploma -
Watsonville High School
Watsonville, CA06-2016
Skills
- Quality control
- Attention to detail
- Positive attitude
- Color development
- Laboratory safety protocols
- Chemical handling
- Analytical thinking
- Data analysis
- Documentation and reporting
- Quality control procedures
- Laboratory testing
- Manufacturing processes
- Production Operations
- Workflow coordination
- Research and development
- Bilingual Communications
Languages
Spanish
English
Timeline
Ceramics Lab Technician
Fireclay Tile
09.2018 - Current
Cashier and Customer Service
La Princessa Market
04.2017 - 07.2018
High School Diploma -
Watsonville High School
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