Lizbeth Pena
Moreno Valley,CA
Summary
Dependable employee establishes rapport and trust with patients and helps complete daily living tasks to enhance quality of life. Driven to prioritize individual needs with attention to important details. Valued as accommodating, kind-hearted team player dedicated to expanding knowledge and responsibilities.
Overview
3
3
years of professional experience
Work History
IHSS Care Provider
IHSS In Home Support Services
11.2022 - Current
- Administered medication as directed by physician.
- Provided transportation and appointments management.
- Followed nutritional plans to prepare optimal meals.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
Receptionist/Vet Technician Assistant
Bellwood Animal Hospital
01.2021 - 10.2022
- Handled customer inquiries and suggestions courteously and professionally.
- Answered constant flow of customer calls with minimal wait times.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
- Assisted with vitals and administering certain injections
- Provided care for animals before and after surgeries as necessary for overall comfort and health.
Education
Vocational Certification - Medical Assistant
UEI College Riverside
Riverside, CA10.2023
Skills
- Customer service expert (10 years experience)
- Bilingual
- Team Player
- Time Management skills
- Communication skills
- Organization Skills
- Problem solving and analytical skills
- Organization Skills
- Service Documentation
- Report Observations
- Illness Adaptation
- First Aid Certification
- Patient and Family Interaction
- Companionship and Emotional Support
Timeline
IHSS Care Provider
IHSS In Home Support Services
11.2022 - Current
Receptionist/Vet Technician Assistant
Bellwood Animal Hospital
01.2021 - 10.2022
Vocational Certification - Medical Assistant
UEI College Riverside
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