Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
10
10
years of professional experience
Work History
Patient Coordinator
G4 by Golpa
02.2023 - Current
Provided excellent customer service to all patients, addressing concerns and answering questions promptly and professionally.
Explained upcoming treatment preparation, instructions, and other facts to patients.
Perform analytical and data entry task
Answer patient calls, emails and questions
Discuss cost of service, insurance coverage, and payment options with the patient
Work as a team player to ensure each patient receives the best service possible
Get prior authorizations for procedures
Scan documents into patient charts
Meet with patients and families regarding treatments, procedures, medications, and continuing care
Medical Assistant
Relevium Pain Specialists
09.2022 - 02.2023
Welcome patients by greeting them in person or on the telephone
Verify patient information by interviewing patient, recording medical history, confirming purpose of visit
Prepare patients for the health care visit by directing and/or accompanying them to the examining room
Perform preliminary physical tests; take blood pressure, weight and temperature; report patient history summary
Secure patient information and maintain patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential
Counsel patients by transmitting physician's orders and questions about surgery
Educate patients by providing medication and diet information and instructions; answering questions
Sanitized, restocked, and organized exam rooms and medical equipment.
Prepared lab specimens for diagnostic evaluation.
Chiropractic Assistant
Desert Pines Rehabilitation
10.2018 - 09.2022
Head Therapist - Assisting the Doctor in taking care of patients who need treatment
Greeting patients when they come in for therapy
Preparing treatment rooms prior to appointments, as needed
Tracking and ordering inventory
Administering screening assessments, such as blood pressure tests, as needed
Collecting and recording patients' personal and medical information
Scheduling them for their next visit
Performed electric muscle stimulation, massage, and mechanical traction.
Assisted chiropractors with patient care, ensuring accurate documentation and treatment plans.
Chiropractic Assistant
Align Med
05.2017 - 01.2018
Inputted patient data into the office's computer system using SmartCloud and checked all information for accuracy
Cleaned the exam and therapy rooms and placed used linens in the laundry bins
Performed a variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction
Co-Manager
Journeys
10.2014 - 12.2015
Processed payments for credit and debit cards and returned the proper change for cash transactions
Coached the team on effective upselling and cross-selling methods
Managed the scheduling for store shifts so that there was proper staffing at all times
Recommended merchandise to customers based on their needs and preferences
Supervised and directed all merchandise and shipment processing
Greeted customers in a timely fashion while quickly determining their needs
Sales Associate
GUESS Factory
07.2014 - 01.2015
Apply my trend awareness to assist customers in their shopping experience
Organized racks and shelves to maintain the visual appeal of the store
Greeted customers and ascertained customers' needs
Kept work areas clean and neat at all times
Education
High School Diploma -
Rancho High School
Las Vegas, NV
06.2013
Skills
Excellent in-person and over-the-phone communication skills
Enthusiastic Personality
Management Experience
Goal Oriented
Up to date in Computer Software (Microsoft & Apple)
Multi-tasking Strength
Professional Demeanor
Team Leadership
Quick Learner
Hard Working
Appointment Scheduling
Timeline
Patient Coordinator
G4 by Golpa
02.2023 - Current
Medical Assistant
Relevium Pain Specialists
09.2022 - 02.2023
Chiropractic Assistant
Desert Pines Rehabilitation
10.2018 - 09.2022
Chiropractic Assistant
Align Med
05.2017 - 01.2018
Co-Manager
Journeys
10.2014 - 12.2015
Sales Associate
GUESS Factory
07.2014 - 01.2015
High School Diploma -
Rancho High School
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