Managed multiple tables while ensuring timely food and drink delivery.
Collaborated with kitchen staff to ensure order accuracy and efficiency.
Handled customer inquiries and resolved issues with professionalism and care.
Maintained cleanliness and organization of dining area for optimal guest experience.
Promoted daily specials and upsold menu items to enhance guest satisfaction.
General Manager/Waitress
HONEYBEAR CAFE
Chicago, USA
04.2020 - 01.2026
Managed daily FOH operations while ensuring efficient workforce and outstanding guest satisfaction.
Supervised, trained and supported front staff during peak service hours
Coordinated seating, section and table assignment and service flow.
Performed opening and closing procedures ensuring compliance with restaurant standards.
Managed social media by creating and publishing creative and engaging content.
Managed inventory and ensured proper storage and rotation of supplies and food.
Ensured compliance with food safety and sanitation.
Bartender/Waitress
SOUTH OF THE BORDER
Chicago, USA
07.2021 - 02.2023
Synchronously performed duties and responsibilities of all FOH positions, often while working unaided.
Prepared and served a wide variety of classic, specialty cocktails and mixers.
Provided exceptional customer service by creating a welcoming and engaging bar atmosphere.
Worked efficiently during high volume service while maintaining speed and accuracy.
Built positive relationships with guests, encouraging repeating business through friendly and attentive service.
bartender, waitress
GOOD TO GO
Evanston, USA
07.2018 - 02.2020
Prepared signature Caribbean inspired cocktails while mantaining consistent quality and presentation.
Delivered exceptinal bar service while mantaining quality, speed, and accuracy during high volume events such as comedy shows, live music nights, and private parties.