Lizbeth Segura
MONTGOMERY
Summary
Marketing graduate with experience in social media management, content creation, and digital marketing. Proficient in Canva, Google Ads, market research, and data analysis, delivering engaging content targeted for diverse audiences. Bilingual in English and Spanish, enhancing communication and outreach capabilities.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Lead
Potbelly's Sandwich Shop
DeKalb
06.2023 - 10.2024
- Led daily operations and supported a team during high-volume shifts.
- Resolved customer concerns while maintaining strong customer satisfaction.
- Assisted with inventory management and cash reconciliation.
- Trained new employees on company procedures and service standards.
- Coordinated staff schedules to optimize coverage during peak hours.
Guest Advocate
Target
Oswego
09.2021 - 01.2023
- Delivered exceptional customer service in a fast-paced retail environment.
- Processed online orders with accuracy and efficiency.
- Assisted guests with promotions, loyalty programs, and product recommendations.
- Consistently met productivity and service expectations.
Warehouse Worker
Oreily's Auto Parts
Naperville
07.2020 - 09.2021
- Processed incoming shipments and organized warehouse inventory.
- Maintained inventory accuracy through cycle counts and stock management.
- Supported store operations by ensuring timely product availability.
Education
Bachelor of Science - Marketing
Northern Illinois University
Dekalb, IL05-2026
Skills
Marketing:
- Social Media Marketing
- Content Creation
- Market Research
- Consumer Insights
- Campaign Planning
Tools
- Graphic Design
- Google Ads
- Microsoft Excel
- PowerPoint
- Video Marketing
- Adobe Creative Suite
Languages
English
Full Professional
Spanish
Native/ Bilingual
Certification
- Google Ads Display Certification
- AI-Powered Shopping Ads Certification
Timeline
Team Lead
Potbelly's Sandwich Shop
06.2023 - 10.2024
Guest Advocate
Target
09.2021 - 01.2023
Warehouse Worker
Oreily's Auto Parts
07.2020 - 09.2021
Bachelor of Science - Marketing
Northern Illinois University