Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
Timeline
Generic

Lizbeth Umanzor-Lopez

Jacksonville

Summary

A great skill I have is Im bilingual, fluent in Spanish and English.

I am a hardworking employee with customer service, multitasking, and time management abilities.

Ready to start managing routine needs and meeting special challenges.

Overview

3
3
years of professional experience
2026
2026
years of post-secondary education
1
1
Certification

Work History

Retail Sales Associate

Target
Jacksonville
03.2024 - Current
  • Operated cash register, processed transactions, and handled customer payments efficiently.
  • Collaborated with team members to ensure timely restocking of inventory on the sales floor.
  • Provided exceptional customer service by addressing concerns and resolving issues promptly.
  • Participated in training new employees on store policies and procedures for optimal performance.
  • Handled customer complaints in a professional manner.
  • Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
  • Implemented visual merchandising standards to enhance product displays.
  • Trained new associates on store policies and customer service techniques. ETC

Food Service Worker

McDonald's Restaurant
Jacksonville
02.2023 - 02.2024
  • Operated kitchen equipment including grills, fryers, and coffee machines efficiently.
  • Assisted customers with orders and addressed inquiries with friendly service.
  • Maintained cleanliness of dining area, kitchen, and restrooms throughout shifts.
  • Collaborated with team members to ensure timely service during peak hours.
  • Restocked supplies and ingredients to ensure smooth kitchen operation.
  • Followed company policies for cash handling and transaction processing accurately.
  • Trained new staff on food preparation techniques and customer service practices.
  • Followed food safety regulations pertaining to sanitation, food handling and storage. ETC.

Education

Englewood High School
Jacksonville, Florida

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem solving
  • Cash handling
  • Merchandising techniques
  • Food safety compliance
  • Time management
  • Fashion sense
  • Professional appearance
  • Reliability and punctuality
  • Fluent in Spanish and English
  • Bilingual communication

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

Certification

Driver’s License

Accomplishments

  • Employee of the Month Award

Affiliations

  • Poet
  • Starting Modeling/Acting
  • I play Soccer
  • Exercise
  • Read/Study
  • Love Fashion

Timeline

Retail Sales Associate

Target
03.2024 - Current

Food Service Worker

McDonald's Restaurant
02.2023 - 02.2024

Englewood High School
Lizbeth Umanzor-Lopez