Lizbeth Villanueva

• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
• Assisted patients with daily living activities for enhanced comfort and wellbeing.
• Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
• Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

• Assisting new and reoccurring patients, recording their medical history & medications.
• Check their vision, eye pressure, dilation as directed.
• Asking the patient if any changes, either good or bad.
• Recording all information that can help out the doctor.
• Calling patients to remind them of their yearly follow up, setting up an appointment to their convenience.
• Taking calls and calling back patients with any concerns they may have.
• Calling pharmacy or E-script what the patient needs upon Doctors approval.

• Responsible for staffing and creating monthly staff schedules.
• Managed and orientated agency staff.
• Managed man hours for all Skilled Nursing Unit.
• Managed all calls on 24hr shifts.
• Attended morning staff meetings, to set the day.

• Responsible for answering calls and requests in a timely manner.
• Responsible for ordering and maintaining medical supplies for all skilled floor units.
• Maintained supplies to stay within budget, maintained monthly maintenance on all health care equipment.
• Ordering all medical equipment upon patient’s arrival and discharge.
• Created charts for all new admission and managed record for discharge patients.
• Responsible for sending updates to Insurance companies, in order to extend authorizations and length of stay.
• Maintained HIPPA compliance.

• Greeted patients, answered phone calls, and provided general information to visitors.
• Maintained confidentiality of all patient information.
• Provided support to physicians and nursing staff with administrative tasks.
• Organized and maintained filing systems for patient records.
• Scanned documents into computer databases for storage purposes.
• Assisted nursing and medical staff in clerical duties to support patient care.
• Prepared charts for outpatient and inpatient services.
• Demonstrated knowledge in medical terminology to accurately transcribe physician orders.
• Documented vitals and added lab results into patient charts.
• Scheduled tests, lab work or x-rays for patients based on physician orders.

. Scheduled follow up appointments for patients while in house and upon discharge.

• Assisted patients with activities of daily living such as bathing, grooming, and dressing.
• Provided basic patient care by taking vital signs, measuring height and weight, and recording intake and output.
• Reported changes in patient condition to registered nurse or physician.
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• Answered call lights promptly and responded to patient needs accordingly.
• Turned and repositioned bedridden patients on a regular schedule to prevent bedsores.
• Collected specimens for testing purposes upon request from physicians or nurses.
• Assisted with ambulation of patients utilizing appropriate equipment safely.
• Provided emotional support to family members regarding end-of-life decisions.

. Trained all new CNA’s, organized team meetings once a week.