Mamy Mubanisha

• Answered signal lights, bells or intercom systems to determine resident needs.
• Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
• Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
• Observed and reported unusual symptoms and changes to charge nurse.
• Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
• Assisted residents with bathing and dressing to promote personal hygiene.
• Used mobility devices to transport patients.
• Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
• Distributed drinking water and nourishment to residents.
• Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
• Assisted residents in preparing for activities and social programs.
• Exhibited compassionate care and communication regarding issues surrounding death and dying.
• Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
• Supported non-ambulatory residents in range of motion exercises.
• Managed and maintained patient rooms, shared-living areas and nursing stations.

• I schedule hospital appointments for 150+ residents
• Assign an escort to accompany them to make sure they are safe and help with the wheelchair
• Call the hospital to schedule
• Arrange surgery appointments (pay attention to doctors instructions,fax o, and required paperwork
• Call insurance for any further information needed by doctors or the facility.
• Inform family members of any upcoming appointments or information asked by doctors
• Report to the DIRECTOR OF NURSES DAILY
• call an ambulance for non-ambulatory, bed bound..... Patients
• Do a daily outgoing schedule and submit it to all the departments

Communicated with the driver to make sure we provide sufficient rides for our residents

• Provided exceptional service to high volume of daily residents
• Operated POS terminals to input orders, split bills and calculate totals.
• Displayed enthusiasm and knowledge about restaurant's menu and products.
• Checked with residents to determine satisfaction with meals, promptly taking action to correct problems.
• Assisted in preparing salads, appetizers and desserts to speed up food service.
• Brought wine selections to tables with appropriate glasses and poured for customers.
• Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
• Cleaned tables and chairs to prepare dining area for next residents
• Served food and beverages to patrons and immediately remedied issues with orders.
• Trained new employees on restaurant procedures and plating techniques.
• Promoted desserts, appetizers and specialty drinks to optimize sales.
• Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
• Presented menus to patrons to answer questions about offered items and make suitable recommendations.
• Explained menu options to guests, offered suggestions and took orders for food and beverages.
• Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
• Trained new employees to perform duties.
• Explained menu items, describing ingredients and cooking methods upon request.
• Stocked service areas with supplies during slow periods.
• Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
• Presented menus and answered questions regarding items.
• Took reservations and to-go orders to streamline process for both residents of and restaurant.
• Responded to ad hoc cleaning duties at end of shift.
• Brought wine selections to tables with appropriate glasses and poured them for residents

• Delivered real-time, accurate oral translations and interpretations for clients.
• Interpreted conference calls and other workplace communications in real-time.
• Sat in on meetings to provide members with oral translations of conversations and information.
• Provided appropriate contextual information to increase clients understanding of translations.

• Delivered real-time, accurate oral translations and interpretations for clients.
• Interpreted conference calls and other workplace communications in real-time.
• Sat in on meetings to provide members with oral translations of conversations and information.
• Provided appropriate contextual information to increase clients understanding of translations.
• Compiled technical, legal or medical terminology and information used in translations.

• Answered incoming phone calls, routing to appropriate parties throughout office.
• Welcomed visitors and customers by greeting and answering or directing inquiries.
• Performed data entry and other administrative tasks to support departments.
• Organized files and spreadsheets to simplify staff access or retrieval.
• Handled parcel reception and mail routing for staff.
• Handled diverse needs for clients in-person, by phone or through email.
• Maintained office supply inventory and placed orders to meet demand.
• Coordinated appointment calendar and balanced schedules to promote optimal productivity.
• Displayed professional standards at reception desk to impress visitors.
• Supported office security by following safety procedures and controlling access via the reception desk.
• Send faxes keep up with supplies