Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Lizelle Hufana

Redmond

Summary

Dynamic business owner with a focus on team collaboration and achieving results. Born into a family of business owners and successfully running a seven year business through the pandemic, proven ability to manage operations efficiently while maintaining a strong commitment to ethical principles. Driven by integrity, demonstrates strong leadership and problem-solving skills to ensure high-quality service and customer satisfaction.

Overview

13
13
years of professional experience

Work History

Owner/Operator

Pure Barre
04.2018 - Current
  • Manage day-to-day business operations.
  • Focus in client satisfaction by providing health and wellness recommendations, injury prevention, mind-body connection guidance, and body composition measurements through an InBody scan machine.
  • Manage daily operations for optimal class efficiency, streamlining online booking processes to reduce app-facing conflicts.
  • Consult with clients to assess fitness needs and propose optimal class format schedules and dietary solutions.
  • Establish strong relationships with wholesalers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensure compliance with relevant city and state regulations, maintaining proper documentation and licensing requirements.
  • Develop and implement successful marketing strategies through digital and grassroots marketing, resulting in increased local brand awareness.
  • Cultivate an energetic, collaborative and positive work environment, leading to higher employee retention rates and overall job satisfaction.
  • Create partnerships with locally owned businesses in an effort to cross-promote with the goal to strengthen community culture.
  • Spearhead the hiring process, selecting highly skilled candidates who contribute significantly to company success.
  • Train front desk sales team, sales manager, general manager, and teaching team to perform daily business functions to meet the needs of clients.
  • Facilitate open communication channels among staff members, promoting teamwork for enhanced performance and team culture.
  • Contribute positively to the local community through involvement in various events or charitable organizations.
  • Track employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Observe and review each employee's individual strengths and address areas of potential improvement.

Aviation Insurance Account Manager

Mcgriff, Seibels & Williams
05.2012 - 08.2017
  • Assisted in training new team members on company procedures, ensuring seamless integration into the account management department.
  • Facilitated regular client reviews to discuss policy updates, changes in needs or circumstances, and any additional coverage requirements.
  • Conducted thorough risk assessments for prospective clients to accurately determine appropriate coverage levels based on individual needs.
  • Maximized policy renewals by proactively reaching out to clients well in advance of expiration dates and addressing any concerns or questions.
  • Negotiated favorable terms with underwriters on behalf of clients to secure competitive pricing and comprehensive coverage options.
  • Developed long-lasting relationships with clients to foster trust, loyalty, and a deep understanding of their insurance needs.
  • Prepared weekly fleet change reports and curated quarterly premium adjustments.

Education

BBA - Business

Bellevue College
Bellevue, WA
06-2011

Skills

  • Business operations management
  • Documentation and reporting
  • Payroll processing
  • Staff training and development
  • Relationship management
  • Business & Marketing strategy development
  • Client relationship management
  • Strong work ethic
  • Schedule management
  • Fitness assessments & Injury prevention

Accomplishments

    2025: Featured on Northwest Asian Weekly (Pure Barre)

    2019: Nationally recognized for New Member Sales Growth MoM (Pure Barre)

    2018 - 2019: Doubled client base through grassroots efforts (Pure Barre)

    2017: Certified in five class formats; 8 years of teaching experience (Pure Barre)

    2015 & 2016: Employee Achievement Award (McGriff, Seibels & Williams)

    2007-2009: Nationally ranked in Filipino Arnis Stick Fighting

    2004-2006: Nationally ranked in National Black Belt League

Timeline

Owner/Operator

Pure Barre
04.2018 - Current

Aviation Insurance Account Manager

Mcgriff, Seibels & Williams
05.2012 - 08.2017

BBA - Business

Bellevue College

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Lizelle Hufana