Job Search Status
Open to workDesired start date: Immediately
Open To Work
Josh Velazquez-Paschall
Muskogee,OK
Work Preference
Summary
Owner/operator with proven expertise in business management and customer relations. Achievements include successful financial analysis and marketing strategies that significantly increased revenue and customer engagement. Strong background in wellness product retail, with a focus on problem-solving and effective communication to enhance customer satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Owner/Operator
Nature's Stream
Muskogee, Oklahoma
04.2022 - Current
- Managed daily operations of the business, including staff, sales, inventory, and accounting.
- Managed daily operations of wellness product retail and distribution.
- Cultivated partnerships with local suppliers to enhance product offerings and ensure quality.
- Negotiated contracts with clients for products or services rendered by the company.
- Maintained relationships with vendors and suppliers in order to secure favorable terms on materials and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Developed business plan and budget to maximize profitability.
- Set pricing structures according to market analytics and emerging trends.
- Implemented marketing strategies to promote health and wellness initiatives.
- Created marketing strategies to drive revenue and increase brand visibility.
- Devised and implemented marketing strategies to attract new clients.
- Analyzed market trends and customer feedback to identify opportunities for growth.
- Organized community events to strengthen customer engagement and promote product awareness.
- Fostered customer loyalty through exceptional service and swift resolution of issues.
- Resolved customer inquiries and complaints with effective communication skills.
- Ensured compliance with all local laws, regulations, policies, and procedures related to the operation of the business.
- Reported delays due to breakdowns, weather or traffic conditions and emergencies relating to pick up or delivery of products.
Education
Bachelor of Arts - Music
Northeastern State University
Tahlequah, OK05-1999
Certificate of Technical Studies - Information Systems Operator-Analyst Course 74B
U.S. Army Signal School
Ft. Gordon, GA08-1996
Skills
- Operations management
- Inventory management
- Financial analysis
- Financial planning
- Financial reporting
- Team leadership
- Business management
- Business operations management
- Contract negotiation
- Sales negotiation
- Marketing strategy
- Client relationship management
- Customer engagement
- Performance analysis
- Documentation and reporting
- Team leadership
- Effective communication
- Problem solving
- Relationship management
- Courteous and polite demeanor
- Operations oversight
- Business operations management
- Business planning
- Courteous and polite demeanor
Timeline
Owner/Operator
Nature's Stream
04.2022 - Current
Bachelor of Arts - Music
Northeastern State University
Certificate of Technical Studies - Information Systems Operator-Analyst Course 74B
U.S. Army Signal School