Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizet Ochoa

Fort Myers

Summary

Versatile service professional with 4 years of experience in customer-facing roles, excelling in guest relations and operational efficiency. Adept at working collaboratively with team members.

Overview

2
2
years of professional experience

Work History

Bartender / Key Holder

Carrabba’s Italian Grill
10.2023 - Current
  • Maintained bar cleanliness, enhancing the overall customer experience
  • Coordinated with kitchen and wait staff to ensure seamless service
  • Answered menu questions and provided detailed descriptions and recommendations
  • Delivered consistent, prompt, and friendly service, enhancing guest experience
  • Stocked service areas and resolved customer issues promptly, maintaining high service standards
  • Collaborate with team to ensure smooth service, manage key responsibilities, and resolve customer issues; improved operational efficiency

Barback / FoodRunner Shift Lead

TopGolf
08.2022 - 05.2023
  • Collaborated with kitchen staff to expedite food orders for bar patrons, leading to improved guest satisfaction.
  • Established rapport with customers by providing friendly and attentive service.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Improved customer satisfaction by efficiently stocking and organizing bar supplies and maintaining a clean workspace.

Education

Stanley High School

Skills

  • Verbal communication
  • Team leadership
  • Self-motivated
  • Organized
  • Bilingual
  • Conflict resolution
  • Attention to detail

Languages

Spanish
Native or Bilingual

Timeline

Bartender / Key Holder

Carrabba’s Italian Grill
10.2023 - Current

Barback / FoodRunner Shift Lead

TopGolf
08.2022 - 05.2023

Stanley High School

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Lizet Ochoa