Lizeth Barrera
Los Banos,CA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.
Overview
5
5
years of professional experience
Work History
Online Store Owner
Demi Rose Boutique
Los Banos, CA
05.2019 - Current
- Developed store policies and procedures to ensure customer satisfaction.
- Created a unique shopping experience for customers by providing personalized service.
- Maintained records of sales, profits and losses within the store.
- Implemented marketing campaigns to increase brand visibility and attract new customers.
- Resolved customer complaints in a timely manner while maintaining a positive attitude.
- Tracked employee performance and provided feedback regularly to ensure quality standards were met.
- Money matters
- Digital marketing and sales
- Leadership and delegation skills
- Communication and negotiation
- Writing skills
- Problem solving
- Emotional intelligence
- Research
- Project management
- Accounting/money management
Server
Loma Clara Senior Living Community
Morgan Hill, California
04.2020 - 05.2022
- Greeted residents and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Took orders from customers accurately and in a timely manner.
- Delivered food orders promptly and courteously.
- Monitored dining room for cleanliness and proper set-up at all times.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Followed health safety guidelines when preparing and serving food products.
- Communicated effectively with kitchen staff regarding residents allergies or special requests.
Education
Graduate Certificate - Cosmetology
Gavilan College
Gilroy, CA02-2020
Skills
- Business marketing
- Guest Engagement
- Team member support
- Logo design
- Digital graphics
- Microsoft Office expertise
- Digital imagery
- Website graphics
- Website Design
- Sanitation Practices
- Workspace Organization
- Appointment Scheduling
- Adaptability and Flexibility
- Relationship Building
- Social skills
- Interpersonal Skills
- Active Listening
- Teamwork and Collaboration
Timeline
Server
Loma Clara Senior Living Community
04.2020 - 05.2022
Online Store Owner
Demi Rose Boutique
05.2019 - Current
Graduate Certificate - Cosmetology
Gavilan College