LIZETH G OCHOA
San Diego,CA
Summary
Skilled team player with strong background in customer service and office administration environments equipped for fast-paced work and changing needs. Drives creativity to arrive at solutions for growth. Works well independently to handle tasks and always ready to go beyong basic assignments. Seeks out opportunities to improve processes and include customer satisfaction. Attention to detail and hardworking approach. Quick learner with good computer abilities.
Overview
22
22
years of professional experience
Work History
Personal Assistant
Filtercon Technologies
San Diego, CA
09.2021 - Current
- Managed inventory and maintenance schedules.
- Provided administrative support to the executive team by conducting research and preparing statistical reports.
- Acted as the liaison between the executive and clients, maintaining strong professional relationships.
- Purchased and managed inventory of office and personal supplies, ensuring availability and cost-effectiveness.
- Provided personal support to the executive.
- Documented key information from each service visit into detailed reports.
- Coordinated with other staff members to ensure seamless support and coverage.
- Prepared documents such as reports, presentations, agendas, and correspondence.
- Performed calendar management and scheduling of appointments for the executive.
- Conducted research on various topics to assist in decision-making and project planning.
- Organized both physical and digital files and updated reports to coordinate project materials.
- Monitored and responded to emails and calls, ensuring timely communication with customers.
- Answered incoming calls and emails promptly while managing the executive's schedule accordingly.
- Monitored deadlines for tasks assigned to staff members on behalf of the executive team.
Administrative Clerk
Accion
San Diego, USA
03.2020 - 05.2020
- Office related work
- Assisting front desk with customer service and answering phones
- Assisting customers with account information
- Scanning, filing, mailing paid off account paperwork
Event Coordinator
San Diego Kids party rentals
San Diego, USA
10.2019 - 12.2019
- Temporary job in charge of setting up events
- Hosting events
- Worked with clients to understand requirements, needs, and preferences, and proposed ideas to improve success of each event
- Listened to requests from guests and coordinated required services and solutions with other departments
- Worked medium and large scale events and coordinated rentals and contracted events
- Engaged with customers and guests enthusiastically to make difference and achieve business goals for promotions and special events
- Maintained on-site presence during events to consistently meet quality expectations
- Helped managers improve area operations by sharing customer feedback and contributing new ideas
- Kept staff aware of requirements and coordinated event activities, spotting and correcting problems at all stages
Assistant
Silver Staging
San Diego, USA
01.2018 - 08.2019
- Assisting staging homes for rent or sale
- Rendered design ideas in form of paste-ups
- Selected and purchased furnishings, art works, and accessories
- Advised clients on important factors in functional and attractive interior space, factoring in planning, layout and furnishings to achieve targets
- Rendered physical and digital models of design spaces to help customers evaluate the final look
Assistant Manager
Casual Cafe
La Jolla, USA
01.2014 - 12.2016
- Ensured all customers received friendly, quick, and efficient service
- Made and served specialty coffee and tea beverages
- Welcomed customers, read menus with specials or new items, answered questions, and accepted orders and payments
- Maintained clean and sanitized workstation and complied with health and safety guidelines
- Spoke to and interacted with new and regular customers
- Prepared and quickly delivered take-out food items and desserts to customers, maintaining consistent quality
- Balanced receipts and payments in cash registers
Administrative Assistant
New Line Promotions
San Diego, USA
03.2003 - 09.2011
- Assisting in office duties for door to door sales business
- Answering phones, calculating sales commissions, product inventory, filing, scanning, etc
Education
Paralegal - Paralegal certificate
USD
San Diego, CA01.2002
Bachelor of Arts - Intetnational Relations
United States International University
San Diego, CA01.2001
Skills
- Microsoft office
- Outlook
- Multitasking
- Organizational skills
- Shopify website builder
- Photoshop/lightroom
- Detailed oriented
- Instagram/facebook
- Calendar management
- Fast learning
- Administrative support
- Fluent in English and Spanish
Timeline
Personal Assistant
Filtercon Technologies
09.2021 - Current
Administrative Clerk
Accion
03.2020 - 05.2020
Event Coordinator
San Diego Kids party rentals
10.2019 - 12.2019
Assistant
Silver Staging
01.2018 - 08.2019
Assistant Manager
Casual Cafe
01.2014 - 12.2016
Administrative Assistant
New Line Promotions
03.2003 - 09.2011
Paralegal - Paralegal certificate
USD
Bachelor of Arts - Intetnational Relations
United States International University