Lizeth Gonzalez
Fort Lauderdale,FL
Summary
Proven to enhance efficiency and customer satisfaction at, I excel in fast-paced environments, showcasing exceptional teamwork and adaptability. Skilled in heavy lifting and maintaining high sanitation standards, I significantly contributed to smoother operations and quicker table turnovers, fostering positive dining experiences. Reliable Cafe Worker serving customer needs in Type environments. Pleasantly offers customers assistance to drive service and satisfaction. Considered hardworking, punctual and approachable. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
7
7
years of professional experience
Work History
Restaurant Busser
La Vie Lebanese Restaurant
Pompano Beach, FL
10.2020 - 01.2024
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Enhanced customer satisfaction by ensuring tables were cleared and cleaned promptly after guests left.
- Maintained a clean and safe dining environment by sweeping floors, wiping down surfaces, and keeping walkways clear of debris.
- Assisted servers in managing their sections effectively, providing timely water refills and bread service.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Supported the overall dining experience by setting up tables with appropriate silverware, glassware, and linens.
- Contributed to smooth restaurant operations by promptly resetting tables for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Increased efficiency in table turnover by quickly clearing dirty dishes and preparing tables for the next guests.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked well in diverse team settings by partnering with others to complete tasks.
- Trained new staff in bussing and cleaning procedures.
- Helped servers expedite food orders during busy hours by running food from the kitchen quickly and accurately.
- Collaborated with kitchen staff to ensure dishes were properly sorted and returned to the dishwashing area.
- Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.
- Demonstrated strong teamwork by assisting servers with food delivery during peak times when needed.
- Informed restaurant manager of lost customer property to aid in returning mistakenly discarded items.
- Provided respectful and courteous bussing services while operating within active dining rooms.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Assisted with moving tables, chairs and other restaurant service equipment within dining rooms.
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Provided exceptional customer service while assisting servers with carrying trays, delivering beverages, or attending to special requests from guests.
- Assisted in training new bussers on restaurant procedures, table settings, and customer service expectations.
Environmental Service Department
Royal Quality Cleaning Services
Fort Lauderdale, FL
08.2020 - 12.2020
- Reduced cross-contamination risks by adhering to strict sanitation protocols for patient care areas.
- Maintained a safe environment for patients and staff with thorough disinfection of high-touch surfaces.
- Exceeded quality standards for room turnover times, facilitating quicker patient admissions and reducing wait times in emergency departments.
- Ensured proper waste management practices were followed, segregating hazardous materials from general waste streams for safe disposal.
- Completed specialized cleaning projects such as terminal cleanings for isolation rooms or operating room turnovers, adhering to stringent protocols to ensure patient safety.
- Strengthened adherence to safety guidelines by consistently utilizing personal protective equipment during cleaning tasks.
- Contributed to improved overall facility appearance by performing floor care duties, including sweeping, mopping, and vacuuming.
- Promoted sustainability initiatives within the organization by consistently recycling waste materials whenever possible.
Banquet Server
Double Tree Hotel By Hilton
Miami, FL
03.2020 - 06.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained flexible work schedule to meet event needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Arranged linens and table settings according to seating plan and event theme.
Banquet Server
Maggiano's Restaurant
Boca Raton, FL
06.2018 - 02.2020
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Managed multiple tasks simultaneously while maintaining composure under pressure in fast-paced banquet environments.
- Set up banquet tables and chairs based on event requirements.
- Demonstrated exceptional teamwork by collaborating with fellow servers to maintain a smooth flow of service during large-scale events.
- Completed post-event tasks such as cleaning, breakdown, and inventory management to prepare for future banquets efficiently.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Maintained flexible work schedule to meet event needs.
- Assisted in setting up the event space, ensuring proper table arrangements and placement of utensils for seamless guest experience.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Maintained a clean and organized dining area for optimal guest comfort and enjoyment.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
Babysitter
Natalia Lopez
Pembroke Pines, FL
01.2017 - 02.2018
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Reassured children when upset providing emotional support and stability.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Education
Impo & Expo Commerce - External Trade
Manuela Beltran
Bucaramanga - Colombia 10.2017
Bachelor - Sales And Service Technologist
Jose Antonio Galan
Floridablanca - Colombia12.2007
Skills
- Excellent teamwork
- Adaptable to change
- Heavy Lifting
- Ability to Lift Heavy Items
Timeline
Restaurant Busser
La Vie Lebanese Restaurant
10.2020 - 01.2024
Environmental Service Department
Royal Quality Cleaning Services
08.2020 - 12.2020
Banquet Server
Double Tree Hotel By Hilton
03.2020 - 06.2020
Banquet Server
Maggiano's Restaurant
06.2018 - 02.2020
Babysitter
Natalia Lopez
01.2017 - 02.2018
Impo & Expo Commerce - External Trade
Manuela Beltran
Bachelor - Sales And Service Technologist
Jose Antonio Galan