I adept at multitasking and excelled at AMK Insurance Agency by ensuring accuracy in all forms and renewals. My proven reliability and teamwork skills, coupled with the ability for deadline management
Overview
4
4
years of professional experience
Work History
NEW & RENEWAL DESK
AMK INSURANCE AGENCY INC
San Jose, CA
05.2021 - Current
Verify all the forms are correct before binding and sending to the insurance company.
Processed renewal orders in a timely manner according to company standards.
Managed customer renewals and account updates, including contact information
Clarify that all information is correct in the system and compare it to the paperwork.
Send insured their updated cab cards and certificates once policy is received.
Direct Support Professional
Castle Care
Gilroy, USA
09.2020 - 01.2021
Supported client social and learning needs and the environment as directed
Facilitate the daily clients' needs such as bathing, and meal preparation
Assisted with clients' nutrition by adding healthy ingredients and preparing a balanced meal
Aid clients with taking medication on time by arranging schedules and reminders
Supported individuals' personal hygiene by helping with basic tasks
Kept spaces clean and inviting with regular cleaning trash removal and laundry assistance
Enhanced wellbeing of individual clients with personalized support for social mental and physical needs
Minimized infection risk to staff and patients by cleaning, sanitizing rooms, and equipment
Provided encouragement, coaching, and emotional support to help clients achieve established goals
CASHIER & PICKER PACKER
Kohl's
Gilroy, CA
07.2020 - 12.2020
Informed customers about upcoming promotions and changing procedures.
Repeat suggestions of enrolling in rewards programs and owning a credit card.
Handled online order pick-ups and locating items.
Located out-of-stock and rare items by carefully checking warehouse and off-site locations.
Fulfilled orders accurately using pick lists, order management software, and RF scanners.
Exceeded performance level requirements by avoiding delays, working quickly, and minimizing mistakes.
Education
Highschool Diploma -
San Benito High School
Hollister, California
06.2017
Skills
Deadline Management
Adaptability
Task Prioritization
Reliability
Multitasking
Understanding
Teamwork
Accomplishments
STATE SEAL OF BILITERACY
Languages
Spanish
Native/ Bilingual
Timeline
NEW & RENEWAL DESK
AMK INSURANCE AGENCY INC
05.2021 - Current
Direct Support Professional
Castle Care
09.2020 - 01.2021
CASHIER & PICKER PACKER
Kohl's
07.2020 - 12.2020
Highschool Diploma -
San Benito High School
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