Lizeth Rodriguez
Aircraft Transport Service
San Marcos,CA
2
Languages
7
years of professional experience
Quality-driven professional with six years of experience in private aviation. Expertise in customer service and charter sales, contributing to significant revenue growth. Strong interpersonal skills facilitate relationship building and maintenance within the industry.
Work History
Global Sales Manager
1 Year- Developed targeted sales strategies to increase customer engagement and expand market penetration.
- Managed relationships with key clients to drive satisfaction and improve retention rates.
- Analyzed market trends to identify new business opportunities and competitive positioning.
- Oversaw contract negotiations to secure advantageous terms for both the company and clients.
- Collaborated with the operations team to ensure safety for all crew and passengers.
Charter Sales Executive
2 Years 2 Months- Provided charter quotes to Part 135 operators as well as retail clients/closed sales
- Delivered after-sales support to enhance client satisfaction and retention
- Provided dispatch support for operations, including notifying FBOs of arrivals and departures.
- Conducted follow-ups with existing and potential clients to nurture relationships and drive sales opportunities
- Organized and prioritized emails in a dedicated Outlook inbox for efficient communication
- Delivered weekly on-call support to address operational issues and client needs
Charter Sales Coordinator
2 Years 11 Months- Utilized FL3XX to create accurate quotes for Part 135 operators, enhancing response efficiency.
- Responded to inquiries from multiple platforms, including emails, Avinode, and NBAA, ensuring timely communication.
- Conducted follow-ups and logged feedback in Salesforce to improve service quality and client satisfaction.
- Managed IROPs with the operations team to ensure effective response to disruptions. with the help of an operations team
- Supplied on-call support to assist clients promptly with their service requests. on a monthly basis
- Provided on-call support on a monthly basis
Education
Bachelor of Arts - Forensic Psychology
Skills
Strategic selling
Salesforce management
Client relationship management
Negotiation skills
Customer outreach
Market analysis
Attention to detail
Follow-up communication
Team collaboration
Strong communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Global Sales Manager
Aircraft Transport Service
07.2025 - 07.2026Read More
Charter Sales Executive
Thrive Aviation
05.2023 - 07.2025Read More
Charter Sales Coordinator
Desert Jet
01.2020 - 12.2022Read More
Southern New Hampshire University
Bachelor of Arts from Forensic Psychology
Read More