Lizeth Ulate
Stillwater
Summary
Dynamic retail professional with a proven track record at Bath and Body Works, excelling in staff training and sales proficiency. Adept at analyzing sales data to drive inventory strategies, while fostering a customer-centric environment. Recognized for enhancing team performance and achieving financial objectives through effective decision-making and attention to detail.
Experienced with team leadership, operational oversight, and strategic planning. Utilizes strong communication and organizational skills to streamline processes and enhance team productivity. Track record of fostering collaborative environment and achieving project goals efficiently.
Overview
6
6
years of professional experience
Work History
Supervisor / Assistant Manager
Bath and Body Works, Limited Brands
Ponca City, OK
08.2022 - Current
- Supervised daily operations to ensure efficient store functionality and customer satisfaction.
- Trained and mentored staff on sales techniques and product knowledge to enhance team performance.
- Implemented visual merchandising standards to align with brand guidelines and boost customer engagement.
- Analyzed sales data to identify trends, informing inventory management and promotional strategies.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Managed daily cash handling procedures, maintaining accurate records of transactions and reconciliations.
- Achieved financial objectives by monitoring budgets, analyzing variances, and initiating corrective actions when necessary.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Seasonal Worker
Five Below
Ponca City, OK
11.2024 - 01.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of sales floor and stockroom to improve efficiency.
- Operated point-of-sale systems accurately for smooth transaction processes.
- Collaborated with team members to restock merchandise promptly during peak hours.
Sales Associate
Atwood's Ranch & Home
Ponca City, OK
05.2020 - 08.2022
- Assisted customers in product selection to enhance shopping experience and drive sales.
- Maintained accurate inventory records using point-of-sale systems to ensure stock availability.
- Trained new team members on customer service protocols and operational procedures.
- Organized merchandise displays to optimize product visibility and attract customer interest.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Education
Associate of Science - Early Childhood Education
Cowley Community College
Arkansas City, KS05.2024
High School Diploma -
Pioneer Technology Center
Ponca City, OK05.2022
High School Diploma -
Ponca City High School
Ponca City, OK05.2022
Skills
- Staff training and development
- Sales proficiency
- Decision-making capacity
- Customer service
- Attention to detail
- Complex Problem-solving
- Project management
Languages
Spanish
Native or Bilingual
Timeline
Seasonal Worker
Five Below
11.2024 - 01.2025
Supervisor / Assistant Manager
Bath and Body Works, Limited Brands
08.2022 - Current
Sales Associate
Atwood's Ranch & Home
05.2020 - 08.2022
Associate of Science - Early Childhood Education
Cowley Community College
High School Diploma -
Pioneer Technology Center
High School Diploma -
Ponca City High School