Lizeth HENRY, LMHC, QS, IMH-E®
Boca Raton,USA
Summary
Licensed Mental Health Counselor (LMHC) and Infant Mental Health-Endorsed Reflective Supervisor with over a decade of experience in early childhood, family systems, and trauma-informed care. Recognized for leadership in program development, clinical supervision, and fostering cross-sector collaboration to enhance service delivery. Committed to promoting equity, resilience, and social-emotional wellness for young children and their caregivers, ensuring every child has the opportunity to thrive in a supportive environment. Expertise in creating impactful strategies that address the unique needs of families while advocating for systemic change within the community.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Pediatric Care Manager (Contract)
HealthCare Support Inc
Remote
06.2025 - Current
- Led care coordination efforts to optimize patient outcomes and streamline service delivery.
- Mentored team members in implementing care plans, enhancing team performance and patient satisfaction.
- Developed strategic initiatives to improve patient care processes and reduce operational inefficiencies.
- Implemented personalized care strategies, resulting in increased client engagement and adherence to treatment plans.
- Collaborated with multidisciplinary teams to ensure comprehensive and holistic patient care solutions.
- Educated clients and families on community resources, treatment options and health care services to better manage conditions.
- Managed complex caseloads, ensuring timely assessment, intervention, and documentation for optimal care outcomes.
- Maintained network of community resources to provide most comprehensive support services possible to clients.
- Facilitated multidisciplinary team meetings, ensuring cohesive care strategies for complex cases.
Assistance Director of Clinical Services
Cayuga Centers
Boynton Beach
10.2024 - 06.2025
- Provide support to clinical team ,VP assistants, clinical director and their program members in four different counties.
- Lead the development of comprehensive treatment plans for both youth and adults in our program, ensuring effective outcomes.
- Deliver impactful weekly supervision to program staff, focusing on performance enhancement and strategic professional development planning.
- Provide valuable ongoing individual and group reflective supervision to staff, enabling them to navigate and process complex cases with confidence.
- Drive productive weekly department meetings and seamlessly coordinate clinical services within assigned programs for optimal efficiency.
- Engage in the training of all clinicians and their respective treatment teams to ensure they master effective clinical approaches for working with foster families and community clients.
- Foster strong partnerships by working directly with multidisciplinary vendors and stakeholders, enhancing our collaborative efforts.
- Led development and implementation of clinical service programs to enhance patient care quality.
- Managed interdisciplinary teams to ensure compliance with regulatory standards and improve operational efficiency.
- Facilitated training sessions for staff on best practices in clinical service delivery and patient engagement strategies.
- Analyzed data trends to identify areas for improvement in clinical outcomes and service delivery processes.
- Implemented evidence-based practices that resulted in enhanced patient satisfaction and treatment efficacy.
- Conducted comprehensive audits to ensure clinical services adhered to established standards, maintaining a high level of accountability across the organization.
- Promoted a culture of continuous improvement by encouraging staff input on process enhancements and best practices adoption.
- Collaborated effectively with other organizational leaders on cross-functional projects, further improving overall service offerings available to patients and their families.
- Spearheaded initiatives aimed at enhancing community outreach efforts, increasing visibility and reputation within the local market as well as beyond.
- Increased staff retention rates through effective leadership, mentoring, and professional development opportunities.
Program Supervisor Education and Prevention Services EPS
Center For Child Counseling
Palm Beach Gardens
03.2023 - 09.2024
- Provided individual and group supervision for team members that conduct SNAP program, feelings, and coping curriculum, Be KidSafe (sexual abuse prevention program), psychoeducational groups "A way of Being" , and mental health consultation.
- Monitored program performance and outcomes for successful delivery of services.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
- Assisted with the internship program tasks and onboarding/training of the interns.
- Worked with co-located schools and partner agencies to schedule and facilitate mental health consultation with teachers/school staff, and psychoeducational groups and workshops for parents.
- Developed training materials and conducted workshops for staff to enhance counseling techniques and effectiveness.
- Evaluated program outcomes through data analysis, facilitating continuous improvement initiatives based on feedback.
- Established partnerships with community organizations to expand resource availability for families in need of support.
- Facilitated regular team meetings, keeping staff informed about updates, changes, or upcoming events related to the program they supervised.
- Demonstrated strong leadership skills under challenging circumstances, effectively managing team dynamics during periods of transition or high-stress environments.
- Partnered with local organizations to expand access to social and community services.
- Coordinated with community stakeholders for successful implementation of social and community service initiatives.
- Participated in community events to promote services and engage with public.
- Advocated for social and community service programs to increase awareness and funding.
Mental Health and Developmental Clinician
CFCC-Child First Program
Lake Worth
06.2020 - 01.2023
- Engaged families provide all encompassing services to support the entire family, decreasing 'toxic' stress, and utilizing an attachment-based, trauma informed intervention Child-Parent Psychotherapy (CPP)
- Leaded clinical team member of problem-solving court where legal, societal, and individual problems intersects.
- CPP provider in Early childhood Court (ECC) that addresses child welfare cases, including home studies.
- Provided early childhood intervention that helps vulnerable families build strong, nurturing relationships that protect and heal young children from the devastating impact of trauma and chronic stress
- Developed treatment plans with families that have experienced multiple challenges, including poverty, violence, depression, substance use, and homelessness.
- Mentored junior clinicians on best practices in child-first approaches and family engagement strategies.
- Implemented crisis intervention strategies when needed, ensuring immediate safety measures were in place for at-risk patients.
- Delivered high-quality patient care by conducting thorough assessments, developing treatment plans, and providing ongoing therapeutic support.
- Participated in case reviews with multidisciplinary teams to discuss complex cases and develop collaborative solutions for individualized care plans.
- Collaborated with primary healthcare providers to ensure seamless integration of mental health services into overall patient care plans.
Lead Clinician
US Committee for Refugees and Immigrants
Lake Worth
03.2019 - 06.2020
- Facilitated intakes and assessments for youth's placement and assured a well-coordinated admission process for each new resident according to program and ORR standards and policies.
- Provided ongoing individual therapy and therapeutic groups for youth's emotional and behavioral well-being.
- Addressed issues such as improving social skills, behavior management, and differences in culture and societal norms and to prepare youth for discharge.
- Participated in weekly meetings to formulate mental health treatment plans and on-going review of youth's treatment plan; Coordinated and attended case conferences.
- Facilitated workshops and support groups, enhancing community integration and coping strategies.
- Monitored progress of clients, adjusting interventions based on individual development and feedback.
- Collaborated with multidisciplinary teams to coordinate services for refugees and immigrants.
- Conducted comprehensive assessments to evaluate client needs and develop tailored treatment plans.
- Mentored junior clinicians, promoting best practices in clinical assessment and intervention strategies.
- Implemented culturally sensitive approaches to improve client engagement and outcomes.
- Developed educational materials addressing mental health awareness within immigrant communities.
Clinical Therapist
Center for Family Services of Palm Beach County, Inc.
West Palm Beach
02.2019 - 06.2019
- Provided individual or family sessions to children and their families.
- Individual sessions to EAP clients.
- Provided clinical services for children that were victims of emotional and sexual abuse.
- Responsible for developing biopsychosocial assessments and individual treatment plans.
- Developed and managed treatment plans based on clinical experience and knowledge.
Quality Assurance Team Member
HomeSafe
Lake Worth
01.2018 - 03.2019
- Reviewed and maintained documentation standards for cases to increase proficiencies levels according to Children Services Council guidelines.
- Improved performance levels for documenting data and processes established by Healthy Beginnings System.
- Provided support to employees to meet benchmarks and increase quality performance.
- Assisted new employees with assessments performance and company guidelines.
- Monitored supplier performance through regular assessments, ensuring adherence to established quality metrics and standards.
- Promoted a culture of continuous learning within the QA team by organizing workshops and training sessions on key topics related to quality assurance methodologies and tools.
- Collaborated with cross-functional teams to identify areas for improvement, leading to increased customer satisfaction.
Senior Developmental Consultant
HomeSafe
Boca Raton
12.2016 - 03.2019
- Provided developmental consultation and assessed clients/families throughout Palm Beach County.
- Provided education to families regarding Children's Services Council Healthy Beginnings System and Services, Early Learning Coalition, and other community systems.
- Screened, analyzed, and interpreted assessment data for children and/or their families; identifies and recommends appropriate services to system participants.
- Determined eligibility for CSC and ELC funded prevention and early intervention services using established criteria.
- Identifies risk, protective factors, and client needs through designated assessments and/or second level screening tools.
- Collaborated with cross-functional teams to streamline processes, resulting in improved service delivery and client satisfaction.
- Facilitated workshops and presentations that enhanced stakeholder engagement and supported project buy-in from clients.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
Outreach Educator
Home Safe
Boca Raton
12.2014 - 12.2016
- Develop and implement outreach programs tailored to Families in Palm Beach County.
- Design engaging presentations and workshops to educate on Development/Healthy Beginnings and CSC partners.
- Cultivate and maintain partnerships with community organizations to expand program reach.
- Evaluate program effectiveness and compile reports to support funding and strategy decisions.
- Advocated for policy changes to improve access to resources for underserved populations.
- Participated in ongoing professional development opportunities to stay current on educational trends and best practices.
- Provided leadership, guidance and support to staff members.
- Assessed community needs and identified resources for social and community service programs.
Education
Master of Science - Mental Health Counseling
NOVA Southeastern University
Bachelor of Arts - Psychology
Florida Atlantic University
Skills
- Psychosocial assessment
- Analytical decision-making skills
- Quality improvement initiatives
- Crisis response and support
- Clear communication
- Comprehensive project organization
- Flexible problem-solving
- Advanced problem-solving
- Proficient in organization techniques
- Process optimization
- Workflow optimization
- Conceptual development strategies
- Cross-functional collaboration
- Effective decision-making
- Team skill enhancement
- Effective troubleshooting skills
- Team leadership
- Strategic goal setting
- Knowledge of improvement plans
- Effective interpersonal communication
- Collaborative networking abilities
- Mentorship development
- Continuous improvement initiatives
- Experienced with Microsoft Office applications
Affiliations
- Florida Association Infant Mental Health FAIMH
- Zero to Three ZTT
- EMDR International Association
- Association For Play Therapy APT
- American Psychological Association APA
- Florida Mental Health Counselors Association FMHCA
Certification
- Field Instructors' & Qualified Supervisor Training, 2024-01-01
- Youth Mental Health First Aid (YMHFA), 2023-09-01
- Motivational Interviewing in Juvenal Justice, 2023-04-01
- SNAP Stop Now and Plan Facilitator Training Program, 2023-04-01
- Registered Circle of Security Parenting Facilitator, 2021-09-01
- Foundation for Addressing the Social-Emotional Wellness of Children Using Play, 2020-06-01
- IMH: Infant Mental Health Certification, 2015-06-01
- Touch Points Certification, 2015-05-01
- IMH Endorsed Reflective Supervisor, 2025-03
- Infant Mental Health Endorsement, 2023-10-01
- NIRVANA Assessment Training, 2023-05-01
- NetMIS 3 Training, 2023-04-01
- Child and Parent Psychotherapy Certification, 2022-11-01
- EMDR Eye Movement Desensitization and Reprocessing Therapy, 2021-04-01
- Dialectal Behavioral Therapy Advance Training Certification, 2019-11-01
- Triple P: Positive Parenting Program Certification, 2017-04-01
LANGUAGES
Spanish Fluent
Timeline
Pediatric Care Manager (Contract)
HealthCare Support Inc
06.2025 - Current
Assistance Director of Clinical Services
Cayuga Centers
10.2024 - 06.2025
Program Supervisor Education and Prevention Services EPS
Center For Child Counseling
03.2023 - 09.2024
Mental Health and Developmental Clinician
CFCC-Child First Program
06.2020 - 01.2023
Lead Clinician
US Committee for Refugees and Immigrants
03.2019 - 06.2020
Clinical Therapist
Center for Family Services of Palm Beach County, Inc.
02.2019 - 06.2019
Quality Assurance Team Member
HomeSafe
01.2018 - 03.2019
Senior Developmental Consultant
HomeSafe
12.2016 - 03.2019
Outreach Educator
Home Safe
12.2014 - 12.2016
Bachelor of Arts - Psychology
Florida Atlantic University
Master of Science - Mental Health Counseling
NOVA Southeastern University
QUALIFICATIONS SUMMARY
Demonstrated commitment and reliability as a dedicated team member, known for strong attention to detail and resourcefulness. Consistently met deadlines through effective planning and organizational skills. Excelled in multicultural, collaborative environments while delivering high-quality care and support to diverse populations. Brought over 10 years of experience working with children, adolescents, adults, and families across a variety of clinical settings. Communicated effectively in both English and Spanish, supporting inclusive and accessible services.