Lizeth V. Villa Pinzon
Bellmore,NY
Summary
Bilingual and compassionate professional with extensive experience in case management, client assessment, and resource coordination. Adaptable and results-driven, demonstrating strong analytical, communication, and teamwork skills. Committed to continuous learning, growth, and making a positive impact. Proven ability to collaborate with diverse teams, effectively manage crises, and achieve positive outcomes for clients. Highly reliable, with a professional approach to all tasks and a dedication to excellence.
Overview
10
10
years of professional experience
Work History
Lactation Support & Outreach Community Ambassador/Translator (Per Diem)
Northwell - BFREE
09.2020 - Current
- Promoted breastfeeding in Baby's Cafe prenatal classes, supporting community health
- Provided Spanish translation and community outreach to ensure families received essential healthcare resources
- Contributed to newsletters and social media to enhance outreach efforts
Emergency Medical Services (EMS) Volunteer
Bellmore Fire Department
07.2024 - Current
- Provide emergency medical assistance and collaborate with other first responders
- Participate in ongoing training to maintain high standards of emergency response care for community members
Care Manager & Service Coordinator / Community Program Manager
Various Roles
09.2023 - 07.2024
- Led care coordination for individuals in OPWDD, IDD, self-direction, NHTD, and TBI programs, ensuring person-centered planning
- Managed comprehensive support for families, including Medicaid services, preventing hospitalization and enhancing quality of life
- Directed outreach for at-risk populations, including individuals living with HIV/AIDS, and supervised program staff
Senior Care Coordinator
Central Nassau Guidance
08.2018 - 04.2019
- Company Overview: Long Island, NY
- Coordinated medical and mental health services for adults with complex needs, including dementia and Alzheimer’s
- Developed integrated care plans with interdisciplinary teams to ensure holistic support for members
- Advocated for clients, ensuring effective communication between families, service providers, and care teams
- Long Island, NY
Caregiver Support Specialist
CARE LATINO - Sunnyside Community Services
09.2016 - 08.2018
- Company Overview: Queens, NY
- Provided bilingual counseling, care plans, and support for Latino caregivers of Alzheimer’s and dementia patients, enhancing caregiver skills and confidence
- Expanded program participation through targeted outreach initiatives, increasing caregiver involvement
- Delivered education and training to improve caregiver skills and quality of care for residents
- Queens, NY
Case Manager
Catholic Charities
12.2014 - 09.2016
- Company Overview: Brooklyn and Queens, NY
- Managed caseloads for individuals with mental health needs, focusing on treatment adherence and healthcare access
- Developed personalized support plans and facilitated service referrals
- Collaborated with healthcare providers to ensure integrated and comprehensive care for members
- Brooklyn and Queens, NY
Education
Bachelor of Arts - Psychology (Educational Equivalent)
Globe Language Services INC.
New York, NYBachelor of Arts - Psychology
Universidad de la Sabana
Postgraduate Degree - Clinical Psychology
Universidad de Flores
No Degree - Social Work
Adelphi University
12.2025
Skills
- Problem-Solving
- Case Management
- Case Documentation
- Organization and Multitasking
- Program Management
- Referral management
- Patient Advocacy
- Patient & family support
- Patient education and counseling
- Health Promotion
Accomplishments
- Supervised team of 3 staff members.
Hobbies
Passionate about painting and the great outdoors!
Languages
Spanish
Native or Bilingual
Timeline
Emergency Medical Services (EMS) Volunteer
Bellmore Fire Department
07.2024 - Current
Care Manager & Service Coordinator / Community Program Manager
Various Roles
09.2023 - 07.2024
Lactation Support & Outreach Community Ambassador/Translator (Per Diem)
Northwell - BFREE
09.2020 - Current
Senior Care Coordinator
Central Nassau Guidance
08.2018 - 04.2019
Caregiver Support Specialist
CARE LATINO - Sunnyside Community Services
09.2016 - 08.2018
Case Manager
Catholic Charities
12.2014 - 09.2016
Bachelor of Arts - Psychology
Universidad de la Sabana
Postgraduate Degree - Clinical Psychology
Universidad de Flores
Bachelor of Arts - Psychology (Educational Equivalent)
Globe Language Services INC.
No Degree - Social Work
Adelphi University
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