Lizett Delgado
Oakland,CA
Summary
Experienced in management, inventory, budgeting, de-escalation, and mediation. Excellent communication and interpersonal skills developed through managing large groups with diverse backgrounds. Professional goals include further developing skills for uniting communities through effective communication and compassion.
Overview
8
8
years of professional experience
Work History
Staff Member
Chico State Project Rebound
01.2024 - 05.2024
- Oversaw front reception area, including greeting guests, answering phone calls and managing mailings.
- Updated digital files and databases regularly to ensure accessibility of current information.
- Provided administrative support to supervisors and managers as needed.
- Creating flyers and media content
Assistant Store Director
Cardenas Markets
05.2019 - 08.2022
- Overseeing entire store including all different departments; ensuring all 6 departments are running smoothly at all times
- Trained staff and provided one on one supervisions, coaching and mediations
- Handled finances by creating budgets, calculated losses, inventory
- All while providing excellent customer service and handling de-escalations and complaints.
Team Member
Robert Wayne Footwear
06.2016 - 08.2017
- Providing excellent service to every customer
- Exceeding personal quotas every month
- Handling de-escalations and complaints.
Education
Bachelor of Arts (B.A.) - Multicultural and Gender Studies
Chico State University
Chico, CA01.2024
Skills
- Administrative support
- Adaptability and flexibility
- Team building and Leadership
- Customer relations skills
- Strong teamwork
- Multitasking
- Proficient in Microsoft Office programs (Word, PowerPoint, Excel, Outlook) with a typing speed of 50 words per minute
Languages
Spanish
Native or Bilingual
Timeline
Staff Member
Chico State Project Rebound
01.2024 - 05.2024
Assistant Store Director
Cardenas Markets
05.2019 - 08.2022
Team Member
Robert Wayne Footwear
06.2016 - 08.2017
Bachelor of Arts (B.A.) - Multicultural and Gender Studies
Chico State University
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