Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Lizette Cardoza

Lizette Cardoza

Fallbrook,CA

Summary

Dynamic and customer-focused professional with extensive experience at Rite Aid, excelling in cash handling and relationship building. Proven ability to enhance team performance through effective training and collaboration. Recognized for streamlining checkout processes, improving efficiency, and fostering customer loyalty through exceptional service and problem-solving skills.

Overview

18
18
years of professional experience

Work History

Price Coordinator

Rite Aid
01.2020 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Increased sales of promotional items by informing customers about current offers.
  • Worked with floor team and managers to meet wide range of customer needs.

Cashier

Rite Aid
06.2007 - 01.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Stocked, tagged and displayed merchandise as required.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Mentored new employees on cashier duties and best practices, improving overall staff performance.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Increased sales of promotional items by informing customers about current offers.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

Bachelor Of Arts - Psychology

California State University San Marcos
San Marcos, CA
05.2011

Skills

  • Teamwork orientation
  • Continuous improvement mindset
  • Customer focus
  • Goal oriented approach
  • Teamwork and collaboration
  • Time management
  • Attention to detail
  • Problem-solving abilities
  • Multitasking Abilities
  • Reliability
  • Excellent communication
  • Organizational skills
  • Team leadership
  • Active listening
  • Decision-making
  • Relationship building
  • Task prioritization
  • Self motivation
  • Professionalism
  • Training and onboarding

Languages

Spanish
Native or Bilingual

Timeline

Price Coordinator

Rite Aid
01.2020 - Current

Cashier

Rite Aid
06.2007 - 01.2020

Bachelor Of Arts - Psychology

California State University San Marcos

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