Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Generic

Lizette Castro

San Bernardino

Summary

I hold a Bachelor of Science in Sustainability Studies and am passionate about creating a positive impact on both the environment and the community. Professionally, I’ve worked as an Apprentice General Manager, where I developed leadership, operations, and team management skills, and as an Amazon delivery driver, where I honed my time management, efficiency, and customer service abilities. Outside of work, I stay true to my values by volunteering in animal rescue—primarily helping cats—and participating in beach and hiking trail cleanups. I’m dedicated, mission-driven, and eager to contribute to meaningful, sustainability-focused work.

Overview

7
7
years of professional experience

Work History

Amazon Delivery Driver

Patriot Logistics
08.2021 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Apprentice General Manager

Chipotle Mexican Grill
03.2018 - 08.2021
  • Resolved customer complaints in professional and timely manner.
  • Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Assisted in the creation of sales goals and monitored progress, ensuring consistent revenue growth over time.
  • Managed inventory effectively by conducting regular audits and adjusting orders accordingly, minimizing stockouts or excess product buildup.
  • Managed payroll administration accurately ensuring timely processing while adhering to company guidelines.
  • Enhanced team performance through regular coaching sessions, fostering an environment of continuous improvement.

Education

Bachelor of Science - Sustainability Studies

University of California, Riverside
Riverside, CA
06-2024

Skills

  • Positive attitude
  • Customer service
  • Teamwork and collaboration
  • Dependable and reliable

Languages

Spanish
Native or Bilingual

Interests

  • I enjoy helping others and giving back to the community
  • Community Cleanup
  • Getting involved in local advocacy groups to promote positive change in the community

Timeline

Amazon Delivery Driver

Patriot Logistics
08.2021 - Current

Apprentice General Manager

Chipotle Mexican Grill
03.2018 - 08.2021

Bachelor of Science - Sustainability Studies

University of California, Riverside
Lizette Castro