Lizette Contreras
Summary
Looking for a logistics dispatcher position where my skills and experience can be utilized.
Dependable Dispatcher offering 15 years of experience maintaining tight delivery schedules and keeping customers satisfied. Stellar skills in clear and professional team and customer communication. Enthusiastic about driving improvements to business operations.
Overview
8
8
years of professional experience
Work History
Operations Dispatcher
Thomas Oilfield Services
Midland, TX
02.2025 - 05.2025
- Resolved issues quickly and effectively when they arose during transit operations.
- Coordinated with other departments to ensure smooth operations.
- Communicated with customers regarding order status or changes in delivery schedules.
- Assigned and monitored routes for drivers to ensure timely deliveries.
- Provided support to drivers by answering questions about routes or providing additional resources as needed.
- Maintained records of all delivery activities including driver information, vehicle maintenance, and customer data.
Floater Dispatcher
Prestige Logistics/ Truckers Motion
Monahans, Texas
09.2024 - 02.2025
- Dispatched drivers in West Texas to loading facilities to pick up different sand propoants to deliver to customer’s rig locations.
- Updated customers on estimated times of arrivals
- Coordinate with upper management in regards to driver training
- Coordinate with sand coordinators on location on deliveries
- Reconciled for billing
Cement Dispatcher
Nextier Oilfield Completion
Midland, Texas
06.2022 - 02.2024
- Supervising and dispatching cement crews to drilling rig locations
- Coordinated equipment/asset moves
- Communicate with the bulk plant on cement allocation for drilling rigs
- Communicate with the dispatch team on statuses of cement crews on location, any asset moves that occurred
- Forecasted for customer’s drilling rigs
- Used Microsoft teams to communicate with Engineers, Management, and the Bulk Plant with cement samples, mud and water samples, and daily forecast from the customer on when they expect to cement the drilling rig
Operations Dispatcher
Nextier Oilfield Completions/ All Power Transpotation
Midland, Texas
04.2021 - 02.2022
- Supervising and dispatching sand haulers in WTX, STX, CO, and ND using Shaleapps
- Managed deliveries and updated Nextier Hub with driver estimated time of delivery to location
- Coordinating daily sand requirements and providing accurate and appropriate information in response to the Nextier hub
- Updating and sending out driver counts daily
- Implemented new staff training process
Logistics Dispatcher
FilaMar Transport
Houston, Texas
09.2020 - 04.2021
- Managed fleet drivers in West Texas and South Texas
- Sent Sand Haul drivers dispatches via PropX
- Printed trip summary/directions to the shipper/consignee
- Provided proof of deliveries to the customer
- Scanned and indexed drivers manifest in TMW load board
- Updated drivers Hours of Service and daily electronic logs via samsara
Operations Coordinator
Sandbox Logistics
Houston, Texas
04.2017 - 05.2020
- Supervising and dispatching 200 drivers using Sandbox System
- Managed sand deliveries and created driver dispatches coordinating with incoming orders from the customer
- Managing the sand supply chain from loading facility to the well-site in a efficient and cost effective manner
- Coordinating daily sand requirements and providing accurate and appropriate information in response to customer inquiries using exceptional customer service skills
- Updating and sending out truck reports daily
- Communicates with customer of any driver issues or delivery delays
Education
GED -
San Jacinto College District
Pasadena, TXSkills
- Strong verbal and written communication skills
- Ability to manage multiple tasks at once with high attention to detail
- Proven problem-solving skills
- Trained iMicrosoft Office, TMW Software, and People Soft with a willingness to learn new programs and systems
- Delegating Work
- Delivery Procedures
- Service Planning
Languages
Timeline
Operations Dispatcher
Thomas Oilfield Services
02.2025 - 05.2025
Floater Dispatcher
Prestige Logistics/ Truckers Motion
09.2024 - 02.2025
Cement Dispatcher
Nextier Oilfield Completion
06.2022 - 02.2024
Operations Dispatcher
Nextier Oilfield Completions/ All Power Transpotation
04.2021 - 02.2022
Logistics Dispatcher
FilaMar Transport
09.2020 - 04.2021
Operations Coordinator
Sandbox Logistics
04.2017 - 05.2020
GED -
San Jacinto College District
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