Lizette Linares

As a dedicated professional in Applied Behavior Analysis, I specialize in working with patients with autism and implementing behavior intervention plans designed by the BCBA. My role focuses on teaching new skills, reducing problematic behaviors, and reinforcing positive actions. Utilizing Central Reach, I meticulously collect and record client progress and behavior data, ensuring the BCBA remains informed about advancements and necessary adjustments. Effective communication with supervisors and families is paramount to maintaining continuity of care. In addition to my primary responsibilities, I train new employees at our facility, providing supervision notes and constructive feedback to colleagues. My commitment to thorough documentation includes completing SOAP notes at the end of every session. My expertise extends to working on Manding, Independent Play, NET, and a variety of other specialized areas within ABA therapy.

I consistently delivered exceptional customer service, responding to customer requests for products, services, and company information with high energy and professionalism. By resolving customer complaints empathetically, I fostered increased loyalty and repeat business. I provided excellent customer care by assisting with product selection and handling ordering functions. Leveraging my extensive knowledge of products and services, I created welcoming, positive experiences for every customer. My consistent performance exceeded metrics, earning me recognition as a top performer within the team.

I provided compassionate assistance to patients, ensuring their personal hygiene needs were met through bathing, grooming, and toileting support while preserving their dignity. I adeptly adapted to the evolving needs of patients, continually adjusting care plans and strategies to deliver personalized, high-quality assistance. My responsibilities included aiding patients with dressing, grooming, and feeding, helping them overcome and adapt to mobility restrictions. Additionally, I meticulously documented patient care activities, maintaining accurate records to facilitate effective communication among the healthcare team.

I supported branch management in conducting audits and meticulously verifying transactional records for accuracy. I mentored junior tellers, fostering their professional growth and enhancing team performance. I efficiently managed cash inventory, ensuring the accurate balancing of the vault and individual teller drawers daily. By sharing best practices and collaborating with coworkers, I identified and addressed growth opportunities, thereby improving overall branch performance. I also mentored and trained new tellers on bank procedures and customer service standards. Additionally, I created teller schedules to ensure proper staffing for weekly and weekend shifts. My responsibilities included cashing checks, processing money orders, and assisting clients and business owners with their banking needs.

I supported branch management in conducting audits and meticulously verifying transactional records for accuracy. I mentored junior tellers, fostering their professional growth and enhancing team performance. I efficiently managed cash inventory, ensuring the accurate balancing of the vault and individual teller drawers daily. By sharing best practices and collaborating with coworkers, I identified and addressed growth opportunities, thereby improving overall branch performance. I also mentored and trained new tellers on bank procedures and customer service standards. Additionally, I created teller schedules to ensure proper staffing for weekly and weekend shifts. My responsibilities included cashing checks, processing money orders, and assisting clients and business owners with their banking needs.

I efficiently stocked, tagged, and displayed merchandise as required, ensuring a well-organized and inviting store environment. By resolving customer complaints professionally, I improved customer relations and fostered loyalty. I handled cash transactions with high accuracy and diligently checked bills for fraud. I streamlined the checkout process, increasing efficiency and reducing waiting times. I welcomed customers warmly, assisted in determining their needs, and maintained up-to-date knowledge of store promotions, effectively highlighting sales to customers. Additionally, I maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift, and restocked and organized merchandise in the front lanes.