Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Lizette Mendez

Valencia,CA

Summary

Professional with a strong foundation in accounting practices, including accounts payable, accounts receivable, and billing. Collaborative team player consistently achieving business goals while adapting to changing needs. Recognized for reliability, efficiency, and excellent communication skills. Proficient in using accounting software, managing financial records, and ensuring compliance with industry standards.

Overview

22
22
years of professional experience

Work History

Accounting Assistant

Allied Private Security
05.2024 - Current
  • Processing and posting all account receivable
  • Monthly statements
  • Deposits
  • Supported employee terminations
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Managed invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.

Accounts Receivable Specialist

Jeff & Tony’s DSD, LLC
09.2022 - 05.2024
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Increased efficiency of the collections process by implementing new strategies and procedures for tracking delinquent accounts.
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds.
  • Improved customer satisfaction by providing prompt, courteous service when addressing billing concerns or inquiries.
  • Optimized revenue recovery efforts by utilizing negotiation skills in resolving complex issues related to past due invoices or disputed charges.
  • Improved client satisfaction with clear, timely communication regarding billing issues and inquiries.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Matched purchase orders with invoices and recorded necessary information.
  • Submitted cash and check deposits and generated cash receipts to record money received.
  • Maintained up-to-date customer contact information, enabling effective communication regarding account status and payment inquiries.
  • Provided exceptional customer service when addressing client inquiries about their account status or billing concerns, building strong, long-lasting relationships.
  • Coordinated with other departments to ensure accurate application of payments, credits, and adjustments to client accounts.
  • Posted customer payments by recording cash, checks, and credit card transactions.
  • Managed high-volume receivable processing resulting in over 500 posted payments per week and averaging $3 - $5 million per month of payments processed.

Accounting Assistant

URM Technologies
05.2018 - 09.2022
  • Managed high-volume invoice processing tasks while consistently meeting tight deadlines for vendor payments.
  • Improved cash flow management by closely monitoring accounts receivable, ensuring prompt collection of outstanding balances.
  • Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Matched purchase orders with invoices and recorded necessary information.
  • Inspected account books and recorded transactions.
  • Managed and responded to correspondence and inquiries from customers and vendors.
  • Managed complex problem-solving for upper management in order to complete projects on-time and within budget.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Maintained accounting records utilizing in-house and client systems.
  • Input high volume of monthly invoices with consistent accuracy.
  • Facilitated timely month-end closing activities by completing accurate journal entries and account adjustments.
  • Assisted in payroll processing tasks such as timesheet validation, overtime calculation, benefits administration, and tax deductions.
  • Set up wage garnishments resulting from child support orders and tax levies.

Office Manager

Inkports Studio
08.2016 - 04.2019
  • Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
  • Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
  • Supported department heads in accomplishing their goals through diligent administrative assistance such as report generation and data entry.
  • Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
  • Managed accounts payable and receivables and payroll.
  • Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
  • Processed payments and documents such as invoices, journal vouchers, employee reimbursements, and statements.
  • Processed credit card payments and reconciled credit card statements for accuracy in accounting process.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.

Customer Service Supervisor

Planet Green
02.2010 - 08.2016
  • Open line of communication between employees and HR
  • Provided direct customer service and support for high amount of commercial clients.
  • Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings.
  • Promoted a positive work environment through open communication channels, fostering team collaboration and high morale.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.
  • Coached employees through day-to-day work and complex problems.
  • Improved customer satisfaction by addressing and resolving escalated issues promptly and professionally.
  • Enhanced team productivity through regular coaching, feedback, and performance evaluations.
  • Maintained up-to-date knowledge of company products and services, effectively communicating changes to the team for seamless customer support.
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
  • Coached team members to deliver hospitable, professional service while adhering to set service models.
  • Provided ongoing support to customers experiencing issues with their accounts or transactions.
  • Processed transactions accurately while maintaining a high level of customer service.
  • Coordinated closely with shipping and logistics departments to ensure timely delivery of orders, minimizing delays or disruptions for customers.
  • Managed high volumes of invoices with exceptional attention to detail, minimizing errors and ensuring timely processing.
  • Ensured timely refunds or exchanges for customers by closely monitoring the status of each return case from initiation through resolution.

Assistant Manager

Celestial Productions
12.2002 - 12.2006
  • Data entry
  • Answered multiple lines phone system
  • Mail order
  • Process credit cards
  • Collections calls
  • Accurate filing
  • Accounts receivable
  • Excellent customer service
  • Bank deposits
  • UPS domestic & international
  • FEDEX domestic and international
  • Ordering Supplies
  • Verified and turned in employees worked hours to HR department

Education

High School Diploma -

Opportunities For Learning Charter
Encino

Bachelor of Science - Accounting

University of Phoenix
Tempe, AZ
06-2026

Skills

  • Fluent English
  • Fluent Spanish
  • Computer literate
  • Internet savvy
  • Microsoft office proficient
  • Accounting skills
  • Writing skills
  • 10-key by touch
  • Fast learner
  • Team player
  • Patient
  • Organized
  • Reliable
  • Customer service
  • Bank reconciliation
  • Microsoft Excel
  • Journal entries
  • Invoicing and collections
  • Bookkeeping
  • Accounts payable and receivable
  • Strong communication skills
  • Invoicing and billing
  • Data entry
  • Administrative support
  • Attention to detail
  • Quickbooks
  • Payment processing
  • Invoice verification
  • Continuous learning attitude
  • Invoice balancing
  • Invoice processing
  • Bookkeeping principles
  • Discrepancy research
  • Payroll processing

Languages

Spanish
Native or Bilingual

Timeline

Accounting Assistant

Allied Private Security
05.2024 - Current

Accounts Receivable Specialist

Jeff & Tony’s DSD, LLC
09.2022 - 05.2024

Accounting Assistant

URM Technologies
05.2018 - 09.2022

Office Manager

Inkports Studio
08.2016 - 04.2019

Customer Service Supervisor

Planet Green
02.2010 - 08.2016

Assistant Manager

Celestial Productions
12.2002 - 12.2006

High School Diploma -

Opportunities For Learning Charter

Bachelor of Science - Accounting

University of Phoenix

Similar Profiles

CREATE PROFILE
Lizette Mendez