Lizette Moreno-G.
Tallahassee
Summary
Energetic Lead Sales Associate models passion for brand, customer and product to meet and exceed individual and team goals. Collaborates with team, building strong relationships to maximize customer loyalty. Protects company assets with policy awareness and loss prevention procedures.
Overview
8
8
years of professional experience
Work History
Cultivation Technician
Trulieve
Monticello
02.2025 - Current
- physical, repetitive agriculture work, follow directions and take instructions from supervisors.
- repetitive climbing on a ladder or working on an elevated platform.
- filling pots with soil.
- pruning plants and defoliating leaves.
Outfitter
Fleet Feet Inlet Beach
Inlet Beach
05.2023 - 09.2023
- Maintained records of customer purchases and sales transactions.
- Ensured store shelves were stocked with a wide variety of merchandise.
- Assisted customers with selecting the most appropriate outdoor gear for their needs.
- Resolved any customer complaints in a professional manner.
- Created displays to promote new products or services offered by the outfitter shop.
- Offered customers maximum value by continuously learning about new products and related services.
Stretch Practitioner
Stretch Zone
Tallahassee
05.2022 - 02.2023
- Offered guidance around setting realistic goals for recovery based on individual strengths and limitations.
- Monitored patient progress over time utilizing standardized scales and assessments tools.
- Encouraged clients to utilize positive coping mechanisms such as mindfulness exercises, relaxation techniques or physical activity.
- Maintained accurate records of client progress, therapeutic interventions and outcomes.
- Discussed histories and current symptoms or complaints with every patient.
Lead Sales Associate
Cricket Wireless
Tallahassee
06.2019 - 02.2023
- Assisted with the training of new sales associates.
- Performed cashier duties when needed during peak times or shortages in personnel.
- Assisted customers with online ordering inquiries or problems.
- Developed pricing models that maximized profits while meeting customer expectations.
- Developed strategies to increase sales and promote new products.
- Recommended products based on customer needs and preferences.
- Greeted customers and provided product information.
- Provided excellent customer service by addressing customer inquiries in a timely manner.
- Resolved customer complaints in a timely manner while maintaining company standards of quality and service.
- Maintained up-to-date knowledge of store policies regarding payments, returns, and exchanges.
- Developed and implemented strategies to increase customer loyalty and satisfaction.
- Received shipments, signed off on packages and documented incoming items in computer system.
- Shared product knowledge to suggest merchandise and services to customers.
- Processed payments and returned receipts, cash, coin and cards to customers.
- Familiarized self with new products and services to engage with customers about features and benefits.
- Delivered quality customer service while cultivating client satisfaction and loyalty.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Managed cash register operations using POS system and processed sales and returns.
Choice Counselor
Automated Health Systems Inc.
Tallahassee
09.2017 - 10.2018
- Maintained accurate records of client interactions including assessments, progress notes, referrals.
- complete all call logs.
- Assisting individuals and families in gaining access to health care services.
- Reviewing and determining eligibility and enrollment on the assigned workload.
- providing quality customer service and support.
- route calls to appropriate resources.
Education
High School Diploma -
Success Academy
Tallahassee05-2017
Skills
- Plant care
- Record keeping
- Pruning techniques
- Product knowledge
- Team collaboration
- Time management
- Problem solving
- Sales strategies
- Continuous learning mindset
- Excellent customer service
Languages
Spanish
Professional
Timeline
Cultivation Technician
Trulieve
02.2025 - Current
Outfitter
Fleet Feet Inlet Beach
05.2023 - 09.2023
Stretch Practitioner
Stretch Zone
05.2022 - 02.2023
Lead Sales Associate
Cricket Wireless
06.2019 - 02.2023
Choice Counselor
Automated Health Systems Inc.
09.2017 - 10.2018
High School Diploma -
Success Academy