Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kayla Haywood

Battle Creek,MI

Summary

Motivated employee learns quickly in fast-paced, high-volume environments. Consistently adheres to safety standards. Maintains open availability and flexibility to work various shifts.

Overview

7
7
years of professional experience

Work History

Cultivation Technician

Amsterdam Cultivation
09.2022 - Current
  • 1
  • Trim 2
  • Dry room tech 3
  • Destemming 4
  • Watering plants 5
  • De leafing 6
  • Mother room 7
  • Clone room

Customer Service Representative

crusecom
08.2022 - 09.2022
  • Managed customer accounts
  • Greeted customers
  • Conducted customer service surveys
  • Handled reservations
  • Resolved customer issues
  • Booked appointments for clients
  • Worked in the inbound call center
  • Created call center scripts
  • Assisted customers via live chat
  • Collected and documented orders
  • Responded to inquiries and issues
  • Responsible for troubleshooting applications

Unemployment Claims Specialist

SOM (State Of Michigan) Robert Half
12.2019 - 09.2021
  • Kept Records Of Assigned Cases And Prepared Required Reports
  • Assisted Applicants With Obtaining Program Support Or Gaining Assistance From Outside Sources
  • Certified Recipients To Continue Receiving Benefits Based On Routine Interviews

Packer Associate

Target Distribution Center
05.2019 - 08.2020
  • Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
  • Completed high-volume packing assignments quickly while maintaining strict quality standards.
  • Supported quality control efforts by inspecting products for defects before packaging.
  • Reduced product damage rates by carefully handling items during the packing process.

Quality Inspector

Flex N Gate
08.2017 - 04.2019
  • Conducted Quality Inspections Using Proper Equipment Technique
  • Veriee Outgoing Product Compliance With Production Standards
  • Supported QA and QC Personnel With Problem Solving Findings

Education

Diploma -

Penneld Senior High School
06.2017

Skills

  • Insurance Sales
  • Quality Inspection
  • Business Development
  • Cold Calling
  • Quality Control
  • Sales Management
  • Telemarketing
  • Outside Sales
  • Sales
  • Outbound Sales
  • Quality Assurance
  • Underwriting
  • Negotiation
  • Marketing
  • Relationship Management
  • Account Management
  • Management
  • Conflict Management
  • English
  • Pricing
  • Restaurant experience
  • Windows
  • Typing
  • Data collection
  • Live chat
  • Direct sales
  • Customer support
  • Retail sales
  • Sales administration
  • Customer service
  • Mobile devices
  • Outbound sales
  • Guest services
  • Technical support
  • Hospitality
  • Hotel experience
  • Front desk
  • Childcare
  • HIPAA
  • Cash register
  • Supervising experience
  • Leadership
  • Sales management
  • Cash handling
  • Cold calling
  • POS
  • Basic math
  • Computer skills
  • Communication skills
  • Microsoft Office
  • Property management
  • Desktop Support
  • Help Desk
  • Accounting
  • Recruiting
  • Salesforce
  • Data entry
  • Phone etiquette
  • Social media management
  • AI
  • Janitorial experience
  • Commercial cleaning
  • Custodial experience
  • Cleaning
  • Residential cleaning
  • Caregiving
  • Senior care
  • Home care
  • Math
  • Microsoft Word
  • Microsoft Excel
  • Software troubleshooting
  • Computer networking
  • Time management
  • Writing skills
  • Wine knowledge

    • Plant Cultivation Expertise

    Post-Harvest Handling

    Hazardous Materials Handling

    Record Keeping Abilities

    Sanitation Procedures

Languages

English
Full Professional

Timeline

Cultivation Technician

Amsterdam Cultivation
09.2022 - Current

Customer Service Representative

crusecom
08.2022 - 09.2022

Unemployment Claims Specialist

SOM (State Of Michigan) Robert Half
12.2019 - 09.2021

Packer Associate

Target Distribution Center
05.2019 - 08.2020

Quality Inspector

Flex N Gate
08.2017 - 04.2019

Diploma -

Penneld Senior High School

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Kayla Haywood