Lizette Richard
Concord,NH
Summary
Reliable sales professional with extensive experience in driving revenue growth and fostering strong client relationships. Known for strategic planning and multitasking to complete any and all tasks required.
Overview
34
34
years of professional experience
Work History
Senior Sales Associate
Kent Nutrition Group Inc.
Bow, NH
05.2010 - 08.2024
- Led sales initiatives to enhance customer engagement and drive revenue growth.
- Mentored junior associates, fostering skill development and team cohesion.
- Developed and implemented training programs for new sales staff to improve performance.
- Collaborated with marketing teams to create targeted promotional campaigns, increasing brand visibility.
- Established strong relationships with key accounts to secure long-term partnerships and loyalty.
- Met or exceeded sales objectives on consistent basis to drive company growth.
- Enhanced client satisfaction by providing prompt and personalized solutions to their concerns.
- Developed a deep understanding of the company''s products and services to effectively communicate their benefits to potential customers.
- Ordering of all inventory to ensure timely availability of products for customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Fielded customer complaints and resolved issues to reach a mutual conclusion.
Floor Supervisor/House Builder
Epoch Homes
235 NH-106 Pembroke, NH
12.2001 - 04.2010
- Oversaw daily operations to ensure efficient workflow and adherence to safety protocols.
- Trained and mentored new staff on operational procedures and quality standards.
- Implemented process improvements that enhanced productivity and reduced material waste.
- Coordinated inventory management, ensuring timely restocking of materials and supplies.
- Delegated tasks to employees to enhance productivity and workflow.
- Supervised team of helpers, laborers and material movers to efficiently complete tasks.
Maintenance Supervisor/Carpenter Foreman
State Of NH
36 Clinton St. Concord, NH
12.1990 - 11.2001
- Supervised maintenance staff to ensure adherence to safety regulations and operational standards.
- Coordinated preventive maintenance schedules, enhancing equipment reliability and uptime.
- Implemented training programs for new employees, improving team efficiency and knowledge retention.
- Conducted regular inspections of facilities to identify areas for improvement and ensure compliance with state standards.
- Facilitated strong communication between maintenance personnel and other departments to ensure seamless coordination during planned outages or emergency situations.
- Tracked and managed department costs for good budget adherence.
Education
Business Statistics
SUNY College At Plattsburgh
Plattsburgh, NYHigh School Diploma -
Bishop Maginn
Albany, NY06-1984
Skills
- Product knowledge
- Strategic planning
- Opening and closing procedures
- Cash handling
- Stock management
- Multitasking Abilities
- Reliability
Timeline
Senior Sales Associate
Kent Nutrition Group Inc.
05.2010 - 08.2024
Floor Supervisor/House Builder
Epoch Homes
12.2001 - 04.2010
Maintenance Supervisor/Carpenter Foreman
State Of NH
12.1990 - 11.2001
Business Statistics
SUNY College At Plattsburgh
High School Diploma -
Bishop Maginn