Lizette Valentin
Staten Island,USA
Summary
Experienced care coordinator specializing in crisis management and team performance enhancement. Delivers innovative solutions and fosters collaboration to achieve operational efficiency. Strong skills in medical documentation and recordkeeping, complemented by customer service and effective time management.
Overview
3
3
years of professional experience
Work History
Admin Assist/MMCL
Seamen's Society for Children & Family
08.2024 - Current
- Coordinated intakes and discharges, communicated with stakeholders, organized documentation, assisted in report preparation, maintained accurate records, verified eligibility and coverage, and resolved insurance billing issues.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Respite/Comhab Care Person
Center for Person Centered Care Services
11.2023 - Current
- Supported individuals with developmental disabilities in daily living, community participation, and achieving personal goals. Maintained safety, dignity, and well-being by following care plans, documenting accurately, and collaborating with the support team. Handled crises and reported concerns while providing compassionate services in compliance with safety and training standards.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Care Team Lead
Advantage Care
06.2023 - 09.2024
- Led daily operations and ensured team productivity at Advantage Care.
- Coordinated staff schedules and managed workflow efficiency across departments.
- Facilitated pediatric, gastroenterology, and urgent care services to enhance patient access and care continuity.
- Supported care team with administrative and non-clinical tasks, checked in patients, processed required forms, provided information on services and logistics, and coordinated referrals by scheduling internal and external appointments to ensure smooth patient flow.
- Mentored junior team members and provided training on best practices.
Education
Associate degree - H. Management
Katharine Gibbs-Briarcliffe College
01-2009
Skills
- Medical documentation
- Care coordination
- Crisis management
- Project management
- Database management
- Record Keeping
- Team collaboration
- Client relations
- Effective communication
- Organizational skills
- Time management
- Multitasking
- Problem-solving
Trainings
- Approved Medication Administration Personnel
- Strategies for Crisis Intervention and Prevention
- CPR
Timeline
Admin Assist/MMCL
Seamen's Society for Children & Family
08.2024 - Current
Respite/Comhab Care Person
Center for Person Centered Care Services
11.2023 - Current
Care Team Lead
Advantage Care
06.2023 - 09.2024
Associate degree - H. Management
Katharine Gibbs-Briarcliffe College