Lizette Velasco
Madera,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Manager | Drive-thru Cashier
Burger King
08.2022 - Current
- Planned and executed strategies to increase business and drive profit growth
- Monitored employee work to assess performance and identify knowledge gaps
- Enforced safety procedures and monitored compliance
- Established fruitful working relationships with employees, management, and vendors
- Ran shifts effectively to promote quality products and guest service
- Prepared executive reports using operational, output, and revenue data
- Verified items from the kitchen against customers' orders before handing out bags
- Kept the cash drawer accurate with careful handling of cash, card, and mobile payments
- Completed necessary food and station preparations to efficiently serve guests during operating hours
- Maintained cleanliness and organization of all storage areas
- Interacted positively with guests and staff
- Backed up front counter staff by helping with walk-in customers and take-out orders
- Prepared for rush periods by checking headset batteries and restocking station supplies
- Met time targets consistently by quickly taking orders, processing payments, and passing orders
- Helped customers feel welcome and boosted loyalty by creating a service-focused environment.
Cashier
Kebab Grill
09.2021 - 03.2022
- Maintained clean, organized, and well-stocked checkout areas with regular attention to displays
- Balanced cash drawer at the beginning and end of each shift, investigating and resolving any discrepancies
- Resolved guest issues by working with customer service leaders and area managers to meet individual needs
- Stocked store shelves and end-caps with merchandise
- Gave customers full attention and attended to their needs
- Bagged, boxed, or wrapped products for customers
- Maintained a neat drawer with the correct amount of change to meet customer needs.
Janitor
Vallarta Supermarket
09.2020 - 06.2021
- Satisfied customers by expertly handling trash, cleaning surfaces, and replenishing linens and other supplies
- Documented team activities with diligent time tracking and routine activity logging
- Minimized spread of infectious diseases through strict sanitation protocols
- Maintained sparkling building entryways with in-depth cleaning of windows and glass doors
- Maintained overall facility cleanliness through scheduled cleaning, polishing, maintenance, and area repair.
Education
Associate in Science (A.S) Early Childhood Education -
Madera Community College
Madera, CA12.2023
Skills
- Time management
- Performance Management
- Teamwork
- Cash handling
- Team leadership
- Bilingual
Languages
Spanish
Native or Bilingual
Timeline
Manager | Drive-thru Cashier
Burger King
08.2022 - Current
Cashier
Kebab Grill
09.2021 - 03.2022
Janitor
Vallarta Supermarket
09.2020 - 06.2021
Associate in Science (A.S) Early Childhood Education -
Madera Community College