Jaheim Chaitan
Zephyrhills,FL
Summary
Highly experienced Customer Service professional. Able to handle a fast pace in a high volume environment, with minimum supervision, while maintaining the emphasis of getting the job done. Excellent listening skills, oral and written communications Comfortable in interacting with all levels of the organization and public. Excellent problem solving skills. Able to make decisions independently and quickly with minimal escalations.
Overview
5
5
years of professional experience
Work History
Cashier/Drive Thru/Shift Manager
Popeyes Louisiana Kitchen
05.2023 - Current
- Operates the drive-through window and point of sale terminal quickly, accurately and efficiently
- Check food quality and temperature throughout the shift to ensure freshness and safety
- Maintain health and safety standards in the work area
- Maintain high standards of service throughout the day by demonstrating management by example
- Count cash at the end of the shift and manage bank deposits
- Ensure that daily sales/production goals are met
- Maintain high standards of customer service during high-volume, fast-paced operations
- Contribute to team efforts by accomplishing related results as needed
- Resolve customers complaints and provide relevant information
- Strictly followed all cash, security, inventory and labor policies and procedures
- Handled currency and credit transactions quickly and accurately
- Prepare all food orders within a 2-3 minutes time frame
- Provide outstanding hospitality and service to all guests
- Unloads and stock inventory items as needed
- Clean and maintain equipment on a daily basis
Mason Helper
Cousins and Cousins
07.2020 - 08.2020
- Assist with the preparation of concrete and mortar
- Ensure that the required tools needed for a job or project are ready and well-kept
- Help the mason to lay stones, bricks, blocks and several other materials to form structures
Education
High School -
Zephyrhills High School
Zephyrhills, FL01.2024
Skills
- MS Office
- Windows 11
- Point of Sale (POS) system operation
- Customer-oriented
- Quick learner
- Dedicated Team Player
- Detail-oriented
- Time Management
- Shift work experience
- Multitasking
Timeline
Cashier/Drive Thru/Shift Manager
Popeyes Louisiana Kitchen
05.2023 - Current
Mason Helper
Cousins and Cousins
07.2020 - 08.2020
High School -
Zephyrhills High School
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