Tracie Watley
El Paso,TX
Summary
Versatile and dedicated, analytical individual with a strong background in generator mechanics, food service, warehouse operations, and civilian diesel power generation. Experience in management and subordinate training, possessing the ability to effectively lead and mentor others. Meticulous attention to detail is a hallmark of work ethic, allowing for excellence in any task at hand. Quick learning ability enables swift adaptation and valuable contribution as a team member.
Overview
9
9
years of professional experience
Work History
Drive-Thru Cashier
Popeyes
09.2015 - 05.2016
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Followed food safety and sanitation guidelines at all times.
- Supported store management by performing inventory checks and restocking items as needed throughout shifts.
- Managed cash transactions for a high-volume drive-thru, maintaining accuracy and efficiency.
- Balanced cash registers at the beginning and end of each shift, ensuring accurate accounting records were maintained.
- Developed strong communication skills while interacting with diverse clientele daily.
- Established effective rapport with returning customers, fostering a welcoming environment at the drive-thru window.
- Crosstrained in front counter operations to provide additional support as needed during busy periods or staff shortages.
- Cross-trained in other areas of restaurant to provide additional support during busy periods.
Power Generation Technician
U.S Army
08.2016 - 03.2023
- Inspected Generators daily to assess mission readiness.
- Updated logs and filled out maintenance reports with high accuracy and efficiency.
- Read and interpreted manufacturer and generator maintenance manuals, service bulletins and other specifications to determine feasibility and method of repairing or replacing malfunctioning or damaged components.
- Rebuilt generator structures and functional components in accordance with maintenance manual, regulations and services policies and procedures.
- Performed routine equipment inspections and maintained and completed corrective actions by referring to workbooks and technical publications to determine specifications.
- Coordinated parts and material requisitions to expedite generator maintenance and repairs.
- Provided for servicing, maintenance and protection of power generation equipment while away from home station.
- Led projects and analyzed data to identify opportunities for improvement
- Worked flexible hours across night, weekend and holiday shifts
Medical Simulation and Training Instructor
US Army
10.2021 - 08.2022
- Evaluated training needs and developed appropriate class offerings.
- Assessed skill gaps for over 20 employees and developed training courses to meet identified needs.
- Integrated technology resources to maximize training success.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
- Coached junior training staff on correct procedures and optimization strategies.
- Performed continuous evaluations of content and plans to enhance delivery and improve effectiveness.
- Prepared and presented supplementary learning material to support structured lessons.
- Monitored and reported trainee progress, introducing new learning tools to address individual needs.
- Analyzed team performance and identified opportunities for additional training.
- Educated clients on proper use of products and systems.
- Spearheaded training operations for multiple units and more than 800 soldiers in active field medical readiness.
- Certified in Tactical Casualty Combat Care
Warehouse Worker
HEB Warehouse
04.2023 - 09.2023
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Performed routine maintenance checks on warehouse equipment to ensure optimal functionality at all times.
- Supported customer satisfaction efforts through prompt resolution of delivery issues.
- Reduced waste, implementing recycling procedures for packaging materials.
Power Generator Mechanic
Cummins
12.2023 - 05.2024
- Supported facility operations by maintaining an inventory of parts, tools, and supplies necessary for efficient work execution.
- Streamlined maintenance processes for improved generator performance and longer service life.
- Reduced downtime for clients with prompt troubleshooting and problem resolution.
- Collaborated with team members to complete complex repair projects on schedule.
- Participated in ongoing professional development opportunities, enhancing skills as a Power Generator Mechanic continuously.
- Managed work orders efficiently by prioritizing assignments according to urgency or client needs.
- Developed customized maintenance plans for clients based on their unique needs and equipment specifications.
- Maintained detailed records of completed jobs including notes about any follow-up services needed or potential recommendations.
- Provided exceptional customer service by addressing client concerns and providing timely solutions.
- Improved client satisfaction by performing routine site visits to ensure optimal generator performance.
- Achieved high levels of customer satisfaction due to attention to detail, strong work ethic, excellent problem-solving abilities.
- Increased power generator efficiency by conducting regular maintenance and repairs.
- Assisted in the installation of new power generators, ensuring proper setup and functionality.
Education
High School Diploma -
Alief Taylor High School
06.2016
Skills
- Teamwork and Collaboration
- MS Office
- Analytical and Critical Thinking
- Written Communication
- Planning and Coordination
- Organization and Time Management
- Flexible and Adaptable
- Attention to Detail
- Multitasking Abilities
- Decision-Making
Has 9 months of medical field training with the MSTC facility of Fort Hood
was responsible for teaching and the mission readiness of soldier as well and civilian medics in preforming life saving measures in the field.
Timeline
Power Generator Mechanic
Cummins
12.2023 - 05.2024
Warehouse Worker
HEB Warehouse
04.2023 - 09.2023
Medical Simulation and Training Instructor
US Army
10.2021 - 08.2022
Power Generation Technician
U.S Army
08.2016 - 03.2023
Drive-Thru Cashier
Popeyes
09.2015 - 05.2016
High School Diploma -
Alief Taylor High School
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