Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Lizette Wasser

Tucson,AZ

Summary

Dynamic and results-driven professional with a positive attitude and proven cash handling expertise at Dairy Queen. Demonstrated strong team leadership and problem-solving skills while training new employees and maintaining a safe work environment. Committed to enhancing customer experiences through effective communication and attentive service.

Overview

14
14
years of professional experience

Work History

Shift Leader

Dairy Queen
08.2023 - 12.2023
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Caregiver

Right At Home Senior Care
09.2018 - 01.2019
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.

Customer Service Cashier

Curacao
05.2015 - 01.2016
  • Maintained a clean and organized workspace, promoting a welcoming environment for customers.
  • Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Processed customer orders and accurately handled payment transactions.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Counted money in drawers at beginning and end of each shift.
  • Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.

Cashier

Los Betos
11.2012 - 02.2014
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Cashier

Wok Express
07.2009 - 12.2009
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
  • Addressed customer concerns promptly, resolving issues and maintaining strong relationships with patrons.
  • Completed daily tasks quickly without sacrificing quality or attention to detail.

Education

GED -

Pima Community College
Tucson, AZ
10-2022

Medical Assistant Certification -

Tucson College
Tucson, AZ
07-2011

Skills

  • Positive attitude
  • Cash handling
  • Team leadership
  • Problem-solving
  • Strong verbal and written communication

Languages

Spanish
Native or Bilingual

Timeline

Shift Leader

Dairy Queen
08.2023 - 12.2023

Caregiver

Right At Home Senior Care
09.2018 - 01.2019

Customer Service Cashier

Curacao
05.2015 - 01.2016

Cashier

Los Betos
11.2012 - 02.2014

Cashier

Wok Express
07.2009 - 12.2009

GED -

Pima Community College

Medical Assistant Certification -

Tucson College

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