Focused professional knowledgeable about devising innovative solutions to diverse business concerns and goals. Strategic and forward-thinking leader with a self-motivated and tactical mindset. Excellent relationship-building and critical thinking skills with a determined and decisive nature.
Overview
7
7
years of professional experience
Work History
Main Laundress/Lead Housekeeping Supervisor
Caldera Care/ North Auburn Rehab and Health Center
Auburn, WA
11.2024 - Current
Supervised daily housekeeping operations to ensure cleanliness and safety standards compliance.
Conducted inspections of facilities to uphold quality assurance measures.
Collaborated with management to enhance operational efficiency and service quality.
Resolved staff conflicts and performance issues through effective communication and leadership strategies.
Streamlined daily tasks for a more efficient workflow, resulting in increased productivity within the housekeeping team.
Assisted in recruiting and hiring top talent for the housekeeping team, resulting in a skilled and dedicated workforce.
Improved overall cleanliness and guest satisfaction by implementing effective housekeeping procedures and protocols.
Evaluated team performance regularly, identifying areas for improvement and providing constructive feedback to promote professional growth.
Disposed of trash and recyclables each day to avoid waste buildup.
Evaluated employee performance and developed improvement plans.
Managed laundry sorting, washing, drying, and ironing.
Paid Volunteer
Habitat for Humanity
Auburn, WA
02.2021 - 03.2022
Maintained cleanliness and sanitation standards in assigned areas to ensure safe environment.
Collaborated with team members to optimize workflow and improve cleaning processes.
Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
Removed trash, debris and other waste materials from premises.
Used time management and efficient cleaning methods to meet deadlines.
Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Handled equipment, chemicals, and materials properly and with caution.
Emptied trashcans and transported waste to collection areas.
Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.
Maintained a high standard of cleanliness in high-traffic areas, contributing to a positive first impression for visitors.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
Unloaded, sorted and stocked merchandise according to store layout and product placement.
Answered customer questions and provided detailed product information.
Greeted customers and directed to requested products.
Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Labeled products, rotated stock and fronted merchandise for appealing display.
Debone Line Worker
Tysons Foods
Rogers, AR
07.2019 - 03.2020
Operated deboning equipment to efficiently process poultry products.
Trained new employees on deboning techniques and safety protocols.
Ensured compliance with safety and hygiene standards throughout production line.
Collaborated with team members to ensure smooth workflow and consistent product quality on the deboning line.
Strengthened workplace relationships by actively participating in team-building activities and supporting fellow debone line workers in their respective tasks when needed.
Optimized work area organization for greater efficiency and ease of access to necessary tools and equipment.
Demonstrated reliability by consistently arriving on time for scheduled shifts, prepared to contribute immediately as part of a cohesive team working towards common goals.
Contributed to a positive work environment by maintaining open communication with coworkers and supervisors regarding challenges or concerns on the deboning line.
Streamlined workflow processes by effectively organizing tasks according to priority during busy shifts on the debone line.
Cut product into correct sizes and arranged in trays for packaging.
Used vacuum packing equipment to seal final cuts for shipping.
Prepared various meats by cutting, trimming and packaging in preparation for display cases.
Education
High School Diploma -
Queen of Peace HS
Republic Of The Marshall Islands
06-1998
Skills
Workload prioritization
Laundry Operations
Standard operating procedures
Employee motivation
Stain Removal Methods
Room inspections
Chemical safety
Housekeeping
Languages
English
Timeline
Main Laundress/Lead Housekeeping Supervisor
Caldera Care/ North Auburn Rehab and Health Center