Lizi Bakradze
Verona,NJ
Summary
As an accomplished Customer Relationship Manager with a background in sales development and marketing, coupled with a solid foundation in web development and business administration, I offer a unique blend of technical expertise and interpersonal skills that align perfectly with the requirements of the position. My track record includes successful implementation of sales strategies at eCore Services and proactive customer relations management at Bank of Georgia. I am poised to deliver measurable results while continuously adapting to the evolving needs of the role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Relationship Manager
Bank of Georgia
Tbilisi, Georgia
01.2023 - 05.2024
- Selling various banking products by telephone offer
- Proactive communication with users of a predetermined segment through remote (telephone, e-mail) channels
- Offering products/services and consulting through remote channels in accordance with user data, established needs, and goals
- Development of the user's wallet in accordance with the set tasks.
Sales Development Representative
eCore Services
Pittsburgh, PA
09.2021 - 05.2024
- Generated leads through various prospecting techniques including cold calling, emailing, and social media outreach
- Conducted outbound outreach to introduce company products/services and generate interest
- Qualified leads based on needs and level of interest to prioritize sales opportunities
- Nurtured leads through ongoing communication and follow-up to guide them through the sales funnel
- Managed lead information in CRM system for accurate tracking and reporting
- Achieved measurable results in driving sales growth through effective lead generation and qualification.
Marketing Intern
Situationist
Tbilisi
11.2021 - 05.2024
- Assisted in formulating and executing marketing strategies to enhance brand awareness and reach
- Supported social media management by creating compelling content and scheduling posts across various platforms
- Conducted market research to discern fashion trends and consumer preferences, informing strategic decision-making
- Contributed to the coordination and execution of promotional events and fashion shows
- Provided administrative assistance to the marketing team, including database maintenance and materials organization
- Collaborated with cross-functional teams to ensure cohesive brand messaging and alignment with overarching objectives.
Education
Marketing - B.S. Business Administration -
Western Governors University
High School Diploma -
Academic Ivane Javakhishvili Tbilisi N53 Public School
Skills
- Time Management
- Teamwork and Collaboration
- Relationship Building
- Adobe programs (Photoshop, Illustrator)
- Problem-Solving Aptitude
- Microsoft Office/Excel
- Decision-Making
- Research and Due Diligence
- Multitasking
- Sales Proficiency
- Good Communication Skills
- Customer Relations
- HTML,CSS,Bootstrap
- Sales proficiency
- Active Listening
- Computer Skills
- Problem-Solving
- Customer Relationship Management
Certification
Nucamp Coding Bootcamp
- Web Development
Google Certifications:
- Foundations of Cybersecurity
- Play It Safe: Manage Security Risks
Timeline
Customer Relationship Manager
Bank of Georgia
01.2023 - 05.2024
Marketing Intern
Situationist
11.2021 - 05.2024
Sales Development Representative
eCore Services
09.2021 - 05.2024
Marketing - B.S. Business Administration -
Western Governors University
High School Diploma -
Academic Ivane Javakhishvili Tbilisi N53 Public School
Nucamp Coding Bootcamp
- Web Development
Google Certifications:
- Foundations of Cybersecurity
- Play It Safe: Manage Security Risks
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