Lizka Burac Dawes
Hollis,NY
Overview
16
16
years of professional experience
Work History
Office Administrative Assistant
Crystal Apartments Group llc.
Hollis, NY
05.2009 - Current
- Increased lease agreement closures by effectively presenting property features and benefits to potential tenants.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Increased lease renewal rates by building strong rapport with current tenants and addressing their concerns in a timely manner.
- Collaborated with maintenance teams to ensure timely completion of repairs, enhancing tenant retention rates.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA07-2011
Timeline
Office Administrative Assistant
RDH Crystal Gardens LLC.
05.2009 - Current
High School Diploma -
Penn Foster Career School