Lizmar Guedez
Miami,FL
Summary
Diligent Waitress Trainee with relevant experience in providing exceptional customer service, managing orders and ensuring guest satisfaction. Strengths lie in active listening, clear communication and maintaining a positive attitude under pressure. Previous work has resulted in improved team efficiency and consistently high customer ratings.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Waitress Trainee
La Jolla.
Miami, FLORIDA
05.2021 - 08.2023
- Greeted customers and provided menus.
- Assisted with food preparation tasks as requested by the head chef.
- Learned to properly handle cash transactions and process credit card payments.
- Provided excellent customer service during meal times.
Employee Assistance Manager
Dolphin Mall
Miami, FL
02.2020 - 05.2020
- Developed and implemented employee assistance programs to improve workplace productivity.
- Analyzed current trends in the industry to identify potential areas of improvement for employee assistance services.
- Conducted training sessions on stress management, conflict resolution, diversity awareness, and other related topics.
Education
High School Diploma -
Universidad Santa María
Venezuela03-2008
Skills
- Handling complaints
- Problem-solving
- Attention to detail
- Special event coordination
- Customer service
- Order taking
Timeline
Waitress Trainee
La Jolla.
05.2021 - 08.2023
Employee Assistance Manager
Dolphin Mall
02.2020 - 05.2020
High School Diploma -
Universidad Santa María